Evelyn Salgado
Chicago,IL
Summary
As a teacher assistant who works alongside the director of the Business Department at East-West University, I mentored students, registered them for the best-suited courses, kept excellent records of tasks and attendance, and developed teamwork skills. In my role as a food and beverage attendant at the Guacamole restaurant, I developed excellent communication skills, multitasked, have a strong work ethic, and am open to challenges. Together, these roles have equipped me to overcome hardships, always think ahead, and developed educational support skills that make me adaptable in current and new environments.
Overview
2
2
years of professional experience
Work History
Food and Beverage Attendant
Guacamole Restaurant
Dyer, IN
04.2023 - Current
- Maintained cleanliness and organization of dining and service areas.
- Collaborated with kitchen staff to ensure timely food delivery to guests.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Maintained a positive attitude towards coworkers and customers at all times.
- Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
- Handled cashier duties including accepting payments from customers, making change, and balancing the cash drawer daily.
- Kept bar areas stocked with glasses, ice, garnishes, mixers, beer kegs, bottles, cans throughout shift.
- Demonstrated proficient knowledge of menus, services and promotions to assist customers and team members.
- Trained new staff on restaurant protocols, customer service, and safety procedures.
- Compiled daily sales reports and provided insights on customer preferences and sales patterns.
- Effectively multitasked within fast-paced environment.
Business Teacher Assistant
East-West University
Chicago, IL
01.2025 - 06.2025
- Developed relationships with employers to create internship opportunities for students.
- Maintained student records including attendance and grades according to district policies and procedures.
- Helped recruit students to business program, assisted with registration activities and directed placement of individuals into appropriate courses.
- Maintained scheduled office hours to assist business students.
- Met with students to understand educational desires, identify current issues and provide advice on academic, career and vocational plans.
- Maintained accurate records and files for easy access.
- Utilized Excel to track projects, quizzes, attendance, and homework progress, and deadlines.
- Handled confidential information with discretion and integrity.
- Maintained positive working relationship with fellow staff and management.
- Received and distributed mail, letters and packages.
Education
Associate of Science - Business
East-West University
Chicago, IL06-2025
Skills
- Customer service
- Multitasking
- Attendance documentation
- Self motivation
- Time management
- Customer service excellence
- Reliability
- Microsoft Excel
- Business ethics
- Verbal communication
- Customer relations
Accomplishments
- National Honors Society
- French Honors Society
- President of charity event
- Winter 2024 Dean's List
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Business Teacher Assistant
East-West University
01.2025 - 06.2025
Food and Beverage Attendant
Guacamole Restaurant
04.2023 - Current
Associate of Science - Business
East-West University
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