Evelyn Sanchez
Baldwin Park,CA
Summary
Results-driven professional with a strong skill set in system management seeking an opportunity to contribute to the growth of an organization. Committed to utilizing creativity and expertise to drive effective solutions and achieve success.
Overview
5
5
years of professional experience
Work History
Community Assistant Manager
RHP Properties
El Monte, CA
01.2023 - Current
- Explained policies and procedures to residents and enforced rules
- Addressed and resolved complaints, concerns and service requirements to deliver prompt remedial action
- Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems
- Collected monthly space rent from residents
- Coordinated general maintenance and repairs to keep facilities operational and attractive
- Oversaw daily operations, maintenance and administration of various properties
- Developed strong, professional relationships with residents by delivering exemplary service and engagement
- Showed available houses to potential residents and answered questions about life in community.
Apple Specialist
Apple
Cerritos, CA
08.2021 - 01.2023
- Greeted customers entering the store to ascertain what each customer wanted or needed
- Described product to customers and accurately explained details and care of merchandise, asking open ended questions to identify customers' needs and match them with the best products or services
- Actively pursued personal learning and development opportunities, while working with management to share best practices for sales and customer service with other team members to help improve the store's efficiency.
Receiving Supervisor/Lead
Burlington Coat Factory
Seal Beach, CA
09.2019 - 07.2021
- Supervised warehouse team in task delegation and training
- Maintained organization of stockroom to ensure product moved efficiently from loading trucks to sales floor
- Tracked inventory, conducted counts, audits, and resolved issues to maintain accurate records.
Education
High School Diploma -
Polytechnic High School
Long Beach, CA06-2019
Skills
- Community Builder
- Team management
- Critical and Strategic Thinker
- Conflict Resolution
- Good interpersonal and Oral communication skills
- Time Management
- Leadership
- Computer Literate
- Active Listener
- Customer Service
- Fluent in Spanish
References
References available upon request.
Timeline
Community Assistant Manager
RHP Properties
01.2023 - Current
Apple Specialist
Apple
08.2021 - 01.2023
Receiving Supervisor/Lead
Burlington Coat Factory
09.2019 - 07.2021
High School Diploma -
Polytechnic High School
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