Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Evelyn Santiago

Southbridge,MA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

K&k Thermo

line lead
Southbridge, MA
06.2024 - 08.2024
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Recognized by management for providing exceptional customer service.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Famboyan Rest

Manager
Southbridge, MA
07.2023 - 06.2024
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.

Dexter Rusell

manager
Southbridge, MA
06.2021 - 10.2023
  • Worked effectively in team environments to make the workplace more productive.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Maintained updated knowledge through continuing education and advanced training.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Education

High School Diploma -

Jose Rojas Cortes
Orocovis
05-2006

Some College (No Degree) -

Autism Certification (ABA)

Skills

  • Troubleshooting
  • Conflict Resolution
  • Organization
  • Time Management
  • Problem-Solving
  • Collaboration
  • Training & Development

Languages

Spanish
Full Professional
English
Professional

Certification

  • ABA Certificate

Timeline

K&k Thermo

line lead
06.2024 - 08.2024

Famboyan Rest

Manager
07.2023 - 06.2024

Dexter Rusell

manager
06.2021 - 10.2023

High School Diploma -

Jose Rojas Cortes

Some College (No Degree) -

Autism Certification (ABA)
Evelyn Santiago