Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kristle Smothers

Chicago,IL

Summary

To secure a position where I can utilize my strong communication skills, problem solving abilities, and passion for providing exceptional service to ensure company satisfaction.

Overview

10
10
years of professional experience

Work History

Thermo Package Associate I

Pactiv LLC
Bridgeview, Illinois
01.2024 - 07.2024
  • Organized packages and prepared them for shipment.
  • Gathered appropriate shipping materials and ensured their accuracy.
  • Worked assembly line.
  • Trained new employees

Production Associate

Randstad
Gurnee, IL
11.2017 - 03.2020
  • Executed daily operations of line machine
  • Positioned components to be connected according to diagram
  • Positioned parts of device to be assembled in prescribed order
  • Successfully handled materials
  • Structured and maintained a clean work environment
  • Working as member of conveyor line crew, finished and packed liquids, gels, etc
  • Opened or closed buckles and snapped fasteners together
  • Placed rejects in boxes or racks for repair or mating

Behavioral Medical Unit Tech/ E. R. Tech

Jackson Park Hospital
Chicago, IL
09.2014 - 05.2017
  • Recorded, transcribed and filed medical case histories
  • Examined patients, reviewed prediagnosed condition and took picture for medical file
  • Executed daily operations of patients meals, hygiene products, clean linen, and clothing
  • Wrote, designed and produced documentation of patients demeanor/ mental state every15 minutes
  • Performed room checks, vitals, and de-escalated situations with my Crisis Preventions Intervention (CPI) training
  • Filed paperwork in the physical charts and input data into computer system

Education

Associates Degree -

Kennedy-King College
Chicago, IL
01.2015

Skills

  • Product identification
  • Hand-eye coordination
  • Reading comprehension
  • Account updating
  • Complaint resolution
  • Multi-task management
  • Critical thinking
  • Building rapport
  • Task prioritization
  • Dispute resolution
  • Time management
  • Call center procedures
  • Call management
  • Adaptability and flexibility
  • Customer service
  • Stress management
  • Punctuality and reliability
  • Customer relations
  • Prioritization
  • Decision-making
  • Verbal and written communication
  • Active listening
  • Call center experience

References

Available upon request

Timeline

Thermo Package Associate I

Pactiv LLC
01.2024 - 07.2024

Production Associate

Randstad
11.2017 - 03.2020

Behavioral Medical Unit Tech/ E. R. Tech

Jackson Park Hospital
09.2014 - 05.2017

Associates Degree -

Kennedy-King College

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Kristle Smothers