Evelyn Skop

Using customer service skills to host parties and groups in mission-based escape rooms. I learn all of the gameplay elements and mechanics of the rooms to give a great problem-solving experience. I also assist in implementing or changing the puzzles in the rooms when necessary.

• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Assisted customers in navigating company website and placing online orders, improving overall user experience.
• Promoted a safe gaming environment by enforcing rules and monitoring guest behavior.
• Boosted team morale and productivity through effective communication and collaboration with fellow hosts.

A summer job during the pandemic where I would manage the town's sprayparks so they can remain open. Duties include: Opening and closing the park, signing families in to use the park, watching over children during shift, cleaning high-touch surfaces frequently.

• Educated patrons on safety protocols and enforced safety rules.
• Assisted team with operational policies and procedures to drive services.
• Monitored safety of guests in and around spray park
• Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.

• Dean's List Fall 2022

• That One Scholarship Scholarship Recipient
• [Number] GPA