Outgoing social media supervisor with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.
Overview
2
2
years of professional experience
Work History
Social Media Supervisor
Plato's Closet Omaha
Omaha, NE
09.2023 - Current
Developed targeted social media campaigns, store sales and events to drive traffic and generate sales.
Trained team members on best practices for social media management, improving overall team efficiency.
Managed store displays and mannequins to promote customer interest and sales.
Managed and optimized company''s social media profiles for maximum reach.
Key Holder
Platos's Closet Omaha
Omaha, NE
04.2023 - 09.2023
Managed daily cash handling procedures and ensuring accuracy in transactions.
Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
Oversaw store operations by counting cash drawers and supervising staff.
Trained employees on new tasks and positions.
Managed store personnel by delegating tasks and supervising daily operations.
Sales Associate
Plato's Closet Omaha
Omaha, NE
06.2022 - 04.2023
Organized racks to maintain store visual appeal and engage customers.
Handled cash transactions efficiently while adhering to company policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Customer Service Social Media Supervisor and Complaints Specialist Supervisor at SEPTA (Southeastern Pennsylvania Transportation Authority)Customer Service Social Media Supervisor and Complaints Specialist Supervisor at SEPTA (Southeastern Pennsylvania Transportation Authority)