evelyn stauffer
Rancho Cucamonga,CA
Summary
Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.
Overview
28
28
years of professional experience
Work History
Customer Service Cashier
Hallmark
Upland, California
03.2017 - 08.2022
- Handled cash, credit, and gift card payments securely.
- FlProcessed customer transactions efficiently and accurately.
- Assisted customers with product inquiries and recommendations.
- Resolved customer complaints with empathy and professionalism.
- Collaborated with team members to enhance customer experience.
- Trained new cashiers on procedures and customer service techniques.
- Managed inventory levels by restocking shelves regularly.
Retail Business Owner
The Sideboard
Upland, California
07.1994 - 12.2015
- Managed daily operations and staff schedules to ensure smooth store functionality.
- Developed marketing strategies to enhance brand visibility and attract customers.
- Oversaw inventory management to maintain optimal stock levels and organization.
- Trained and mentored employees on customer service best practices and sales techniques.
- Implemented visual merchandising standards to create an appealing shopping environment.
- Fostered relationships with vendors to negotiate favorable terms for supplies and products.
- Ensured compliance with health and safety regulations in the retail space.
- Resolved customer complaints in a timely manner while maintaining a positive attitude.
Education
South Gate High School
South Gate, CASkills
- Point-of-sale systems
- Cash management
- Customer inquiries
- Customer relationship management
- Inventory management
- Visual merchandising
- Staff training
Timeline
Customer Service Cashier
Hallmark
03.2017 - 08.2022
Retail Business Owner
The Sideboard
07.1994 - 12.2015
South Gate High School