Evelyn Teoyotl Rojas
West Valley City,UT
Summary
Dynamic and adaptable professional with a proven track record at Intermountain Healthcare, excelling in enhancing patient care and streamlining intake processes. Demonstrated ability to leverage technology and a customer-centric mindset to exceed goals. Skilled in collaboration and adaptability, with a notable achievement in improving productivity and patient satisfaction.
Overview
4
4
years of professional experience
Work History
Patient Service Representative
Intermountain Healthcare, TOSH Physical Therapy
Salt Lake City, UT
06.2024 - 12.2024
- Utilized technology and specialized software to maximize productivity.
- Coordinated efficient patient intake processes and devised suitable treatment plans.
- Assisted healthcare providers in managing patient care by coordinating appointments, referrals, laboratory tests, and medical records.
- Accurately recorded details of care provided to patients.
Missionary
The Church of Jesus Christ of Latter Day Saints
Santiago, Chile
01.2023 - 06.2024
- Lived in Chile for 17 months and expanded my knowledge of their culture, lifestyle, and circumstances
- Responsible for leading, motivating, nurturing, reporting the progress of 18 missionaries
- Set and accomplished weekly and long-term teaching and personal-improvement goals
- Ability to adapt to impromptu circumstances
Loan Officer
Mountain America Credit Union
Taylorsville, UT
06.2022 - 10.2022
- Company Overview: Credit Analyst with 6 months of experience in assessing credit worthiness and making recommendations for loan approvals
- Provided excellent customer service and support throughout the loan process
- Collaborated with team members to meet and exceed loan sales targets
- Credit Analyst with 6 months of experience in assessing credit worthiness and making recommendations for loan approvals
Bank Teller
Mountain America Credit Union
Taylorsville, UT
06.2021 - 06.2022
- Handled large amounts of cash with precision and attention to detail
- Managed multiple priorities and tasks effectively
- Worked collaboratively with team members to meet branch goals
Concierge/receptionist
Cottonwood Creek Assisted Living
Holladay, Utah
11.2020 - 06.2021
- Scheduled meals, coordinated reservations, and monitored family check-ins and check-outs
- Collaborated with other doctors, nurses, and other staff to ensure seamless family and patient experiences and satisfaction
- Managed front desk operations, including answering phones, receiving packages, and handling mail
- Greeted and Welcomed people who visited
- Ensured their needs were met as well as their loved ones
- Provided administrative support to staff and management
Education
High School Degree -
Hunter High School
06.2021
Bachelor of Arts - Computer Information Systems
University of Utah
Salt Lake City, UTSkills
- Altruistic
- Optimistic
- Adaptability
- Merchandise upselling
- Design Thinking
- Customer-Centric Mindset
- Microsoft Excel mastery
Languages
Spanish
Native/ Bilingual
Timeline
Patient Service Representative
Intermountain Healthcare, TOSH Physical Therapy
06.2024 - 12.2024
Missionary
The Church of Jesus Christ of Latter Day Saints
01.2023 - 06.2024
Loan Officer
Mountain America Credit Union
06.2022 - 10.2022
Bank Teller
Mountain America Credit Union
06.2021 - 06.2022
Concierge/receptionist
Cottonwood Creek Assisted Living
11.2020 - 06.2021
High School Degree -
Hunter High School
Bachelor of Arts - Computer Information Systems
University of Utah
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