Compassionate Medical Assistant with proven expertise in patient care and collaboration within healthcare teams. Skilled in vital signs measurement and patient education, ensuring efficient care delivery in fast-paced settings. Dedicated to upholding professionalism and ethical standards.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant (MA)
UVM Medical Center
11.2023 - Current
Assisted physicians with patient care by taking vital signs, collecting patient histories, and preparing patients for examinations, ensuring readiness for a smooth clinical process.
Educated patients on treatment plans and medication instructions.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Collaborated with healthcare team to ensure efficient patient care delivery.
Enhanced patient satisfaction by effectively communicating treatment plans and collaborating on solutions to address patient concerns.
Relayed patient messages to physicians regarding concerns, condition updates, or refill requests, facilitating timely treatment and improving patient care.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Collected, labeled and sent laboratory specimens properly prior to testing.
Cleaned and maintained medical equipment following procedures and standards.
Performed EKGs, Alpha-1 genetic screening tests, and administered intramuscular injections as directed by the physician.
Patient Service Specialist
UVM Medical Center
05.2023 - 11.2023
Checked patients in and out for appointments, ensuring accurate collection of co-payments.
Handled patient inquiries, providing clear and accurate information about services to enhance patient understanding.
Supported front desk operations by greeting patients warmly.
Assisted in managing billing and payment processes effectively.
Answered incoming calls, responding to inquiries from patients and other medical offices.
Communicated effectively with physicians, nursing staff, technicians, and medical assistants to ensure smooth daily operations.
Assessment Administrator
National Assessment of Educational Progress
, VT
02.2021 - 04.2021
Collected assessment data from multiple schools across Northwestern Vermont, enhancing statewide performance analysis.
Assessed 20 to 150 fourth and eighth-graders daily, contributing to comprehensive evaluation of student performance.
Collected data meticulously using strong interpersonal skills to ensure accurate insights from students.
Organized resources and materials needed for assessments across multiple sites.
Completed all assessment activities in a timely manner according to established deadlines.
Education
Bachelor of Arts - Psychological Science
University of Vermont
Burlington, Vermont
05-2023
High School Diploma -
Northampton High School
Northampton, MA
06-2019
Skills
Vital signs measurement
Laboratory specimen collection
Procedure assistance
Medical equipment maintenance
Patient scheduling
Medical supply inventory
Patient-focused care
Healthcare collaboration
Patient education
Time management
Professionalism and ethics
Interpersonal skills
Certification
University of Vermont End of Life Doula Certificate