Evelyn Thompson
Swanton,OH
Summary
Proven leader with experience at McDonald's, adept in decision-making and customer service focus. Excelled in training and mentoring teams for optimal performance, enhancing efficiency and problem-solving capabilities. Demonstrated expertise in inventory control and handling customer complaints, contributing to significant improvements in operational standards.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Manager
McDonald's
05.2020 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Office Assistant
Fort Meyers & Sons
04.2022 - 12.2022
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Input data into spreadsheets and databases.
Education
High School Diploma -
Buckeye Online School For Success
East Liverpool, OH05.2022
Skills
- Decision-Making
- Accurate money handling
- Opening and closing procedures
- Inventory Control
- Hiring and Recruiting
- Hiring and Training
- Safety Compliance
- Handling Customer Complaints
Certification
- ServSafe Food Handler's Certification -Level 2
Timeline
Office Assistant
Fort Meyers & Sons
04.2022 - 12.2022
Shift Manager
McDonald's
05.2020 - Current
High School Diploma -
Buckeye Online School For Success
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Supervised team of 10 staff members.
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