Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Evelyn Tkach

Portland,OR

Summary

Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities. Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills. Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions. Accountable Insurance Representative with excellent client management and insurance plan promotion. Highly effective juggler of multiple competing responsibilities simultaneously. Proven history of exceptional time management and customer service.

Overview

1
1
year of professional experience

Work History

Caregiver

Department Of Human Services
06.2022 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted with daily living activities, running errands, and household chores.

Insurance Agent

State Farm
09.2022 - 02.2023
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Maintained high standards of customer service by building relationships with clients.
  • Cross-sold insurance products to existing clients to reach sales targets.
  • Prepared and reviewed insurance applications to verify compliance with regulations.
  • Determined client needs and financial situations by listening and scheduling fact-finding appointments.
  • Investigated and processed claims swiftly to keep customers satisfied.
  • Identified potential risks in client businesses and recommended appropriate insurance coverage.
  • Created detailed reports for management to track performance and sales.
  • Analyzed customer needs to provide customized insurance solutions.
  • Collected premiums on or before effective date of coverage.
  • Conducted annual reviews of existing policies to update information.
  • Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.

Education

No Degree -

David Douglas High School
Portland, OR

Skills

  • HIPAA Compliance
  • Progress Documentation
  • ADL Assistance
  • Mobility Assistance
  • Incident Reporting
  • Behavioral Management
  • Meal Preparation
  • Basic Housekeeping
  • Documentation
  • Patient Companionship
  • Problem-Solving
  • Time Management
  • Client Transportation
  • Indirect Patient Care
  • Heavy Lifting
  • Relationship Building
  • Records Maintenance
  • [Language] Fluency

Languages

Ukrainian
Native or Bilingual
Russian
Native or Bilingual

Timeline

Insurance Agent

State Farm
09.2022 - 02.2023

Caregiver

Department Of Human Services
06.2022 - Current

No Degree -

David Douglas High School
Evelyn Tkach