Evelyn Uribe-Godinez
Fort Pierce,FL
Summary
Objective
I am a bilingual (Spanish/English) and hardworking individual seeking a host position where I can provide excellent customer service and help maintain smooth front-of-house operations. I have a background in customer service and the food industry, and I am always ready to learn and grow with a company. I believe every experience is a learning opportunity as I move forward in my career.
Skills & Qualifications
• Fluent in Spanish and English
• Friendly, professional communication skills
•Ability to multitask in a fast-paced environment
• Organized and detail-oriented
•Team player with a positive attitude
•provides excellent customer service
•Senior, Class of 2025
•Completed Certified Nursing Assistant (CNA) Course
Additional Information
•Availability: Monday-Friday 2pm-10pm Saturday/Sunday 11am-10pm
•Eager to grow with a company and gain valuable experience and insights as I advance in my career
Overview
1
1
year of professional experience
Work History
To-Go Server
Cracker Barrel
09.2024 - 02.2025
- Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
- Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
- Provided expert knowledge of menu items and ingredients when interacting with customers, facilitating informed decision-making for their meal choices.
- Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.
- Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
- Expedited food preparation for timely pick-up, ensuring top-notch service for all guests.
- Reviewed orders to determine appropriate delivery inclusions such as utensil type and quantity, napkins, straws, and promotional coupons.
- Served as a reliable team player by covering shifts when necessary to maintain optimal staffing levels during busy periods.
- Trained new employees on best practices for To-Go Server responsibilities, fostering team efficiency and consistency in service quality.
Club Attendant
Campbell Property Management
07.2024 - 09.2024
- Enforced club policies consistently to ensure a safe environment for all patrons while adhering to industry regulations as well as company guidelines.
- Maintained a clean and organized club environment, ensuring a welcoming atmosphere for members and guests.
- Arranged tables and chairs for special occasions and events.
- Addressed customer complaints and inquiries to verify satisfaction.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
Education
High School Diploma -
Fort Pierce Central High School
Fort Pierce, FLSkills
- Cleaning procedures
- Membership Sales
- Cash handling proficiency
- Guest service
- Customer Service
- Multitasking
- Cleaning
- Computer Skills
- Organizational Skills
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Education
true
Timeline
To-Go Server
Cracker Barrel
09.2024 - 02.2025
Club Attendant
Campbell Property Management
07.2024 - 09.2024
High School Diploma -
Fort Pierce Central High School
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