Evelyn Zavala
Brawley,CA
Summary
Dynamic and adaptable professional with a proven track record at McDonald's Restaurant, excelling in customer service and multitasking. Recognized for attention to detail and effective time management, consistently enhancing customer satisfaction and team performance. A fast learner committed to achieving goals and fostering a positive work environment.
Overview
7
7
years of professional experience
Work History
Assistant
Sun Valley Behavioral Medical
Imperial, CA
05.2021 - 08.2021
- Contributed to a positive work environment with strong interpersonal skills and a proactive teamwork attitude.
- Answered incoming calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance on day-to-day tasks.
- Helped organize binders or any paperwork needed.
- Made copies.
Crew Member
McDonald's Restaurant
Brawley, CA
04.2014 - 03.2017
- Worked front counter, drive-thru and other areas.
- Took orders and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from the management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted other team members in achieving goals.
- Trained new team members on procedures, customer service, and safety protocols.
- Became familiar with products to answer questions and make suggestions.
- Kept drawer balanced by accurately processing cash, credit, and debit payments.
Education
No Degree -
Imperial Valley College
Imperial, CAHigh School Diploma -
Desert Valley HighSchool
Brawley, CA06-2012
Skills
- Fast learner
- Time management
- Attention to detail
- Flexibility and adaptability
- Customer service
Languages
Spanish
English
Timeline
Assistant
Sun Valley Behavioral Medical
05.2021 - 08.2021
Crew Member
McDonald's Restaurant
04.2014 - 03.2017
No Degree -
Imperial Valley College
High School Diploma -
Desert Valley HighSchool