Summary
Overview
Work History
Education
Skills
About Me...
Timeline
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Evelyn "Christy" Aldred

Evelyn "Christy" Aldred

Baytown

Summary

Dynamic hospitality professional with nearly 20 years at The Royal Grove Hotel, excelling in customer engagement and efficiency optimization. Proven track record in enhancing guest satisfaction through effective problem-solving and maintaining health compliance. Adept in multitasking abilities, and impressive phone presence. Wherever I work, the guests/customers will feel like family!

Overview

32
32
years of professional experience

Work History

Executive Housekeeper

The Beachcomber Hotel and Resort
Toukley
03.2022 - 02.2025
  • Supervised and coordinated the activities of housekeeping staff.
  • Conferred with staff to resolve performance and personnel problems and discuss company policies.
  • Maintained inventory levels of cleaning products, linen, uniforms and other related items needed for daily operations.
  • Investigated accidents or injuries that occurred within the department and reported findings to management team.
  • Conducted regular inspections of all guestrooms to ensure quality control standards are met.
  • Provided guidance to staff members in resolving customer complaints in a timely manner.
  • Responded promptly to any emergency situations that may arise during shift hours.

Night Manager

The Royal Grove Hotel
Honolulu
06.1993 - 08.2013
  • Managed hotel operations independently from 4 PM to 12 AM for nearly 20 years.
  • Handled guest check-in and check-out processes to ensure smooth arrivals and departures.
  • Oversaw security measures to maintain a safe environment for all guests.
  • Provided concierge services, assisting guests with various requests and inquiries.
  • Maintained high guest satisfaction through attentive service and problem resolution.

Education

High School Diploma -

First Colonial Highschool
Virginia Beach, VA
05-1989

Skills

  • Customer engagement
  • Health compliance
  • Efficiency optimization
  • Analytical problem solving
  • Multitasking abilities
  • Effective time managemen
  • Problem solving
  • Cleaning procedures

About Me...

After spending all of my adult life living so far away, My family and I have returned to Baytown to be close to family.

My husband and I are here to put down roots in Baytown (I was born here!) and raise our daughter, Sydney.  I am looking for a career where I can stay, and grow, for years to come. 

Timeline

Executive Housekeeper

The Beachcomber Hotel and Resort
03.2022 - 02.2025

Night Manager

The Royal Grove Hotel
06.1993 - 08.2013

High School Diploma -

First Colonial Highschool

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Evelyn "Christy" Aldred