Evelyn J. Oliver
Southfield,MI
Summary
Accomplished State Administrative Manager with a proven track record at the State of Michigan, adept in Office Management and fostering Organizational Leadership. Excelled in enhancing operational efficiency and staff productivity, while nurturing key relationships. Expertise in Accounting Procedures ensured compliance and financial accuracy, contributing to significant organizational achievements.
Overview
19
19
years of professional experience
Work History
State Administrative Manager
State of Michigan - Department of Education
04.2012 - 03.2024
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
- Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
- Nurtured a positive work environment by addressing employee concerns promptly and fairly, fostering open communication channels between staff members at all levels of the organization.
Manager
State of Michigan - Department of Education
09.2008 - 04.2012
- Oversaw the Child Development & Care (CDC) Integrity Unit
- Oversaw Accounting and Recoupment areas
- Managed staff of 12 - 15
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Accountant
State of Michigan - Dept of Health & Human Service
08.2005 - 09.2008
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
- Monitored Community Action Agencies to ensure compliance with state guidelines
- Collaborated with internal auditors during the annual audit process to provide necessary documentation and address any concerns or findings promptly.
- Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
- Ensured separation of duties
Education
Master of Arts - Human Resources Management
Marygrove College
Detroit, Michigan05.1988
Bachelor of Arts - Managemwent
Marygrove College
Detroit05.1982
Skills
- Office Administration
- Organization and Multitasking
- Office Management
- Staff Management
- Relationship Building
- Accounting Procedures
- Business Administration
- Organizational Leadership
Additional Information
PROFESSIONAL LICENSES:
Securities (Series 6, 26, & 63)
Variable Annuities
Mortgage
Life & Health
COMMUNITY ACTIVITIES
Former President - Northland Green Homeowner's Association
Former Board Member - People's Community Services
Former Board Member - Michigan Metro Girl Scouts
Timeline
State Administrative Manager
State of Michigan - Department of Education
04.2012 - 03.2024
Manager
State of Michigan - Department of Education
09.2008 - 04.2012
Accountant
State of Michigan - Dept of Health & Human Service
08.2005 - 09.2008
Master of Arts - Human Resources Management
Marygrove College
Bachelor of Arts - Managemwent
Marygrove College
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