Evelyn Lou Avila
Fairview,NJ
Summary
Bilingual detail-oriented treatment coordinator with experience providing direct patient care and office management in busy practice. Trained in sterilization procedures and patient relations. Bedside manner and patient comfort is top priority. An organized, dependable, hardworking and passionate candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Orthodontic Treatment Coordinator
Grace Orthodontics
01.2023 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Monitored patient comfort and safety during dental procedures.
- Prepared and sterilized instruments and materials for use by dentists.
- Scheduled and confirmed patient appointments.
- Prepared patient X-rays and images for review by dentist.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Staged tray for procedures by arranging dental instruments and equipment.
- Verified patient insurance eligibility and benefits.
Business Manager
Legacy Landscapes & Waterworks, LLC
04.2019 - Current
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Created, managed, and executed business plan and communicated company to employees.
- Drafted proposals and documents to improve correspondence management, schedule coordination and recordkeeping.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Certified Medical Assistant
Englewood Spine Associates
10.2019 - 05.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Called and faxed pharmacies to submit prescriptions and refills.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Verified patient insurance coverage and collected required co-payments.
Certified Medical Assistant
Women Physicians OB GYN
12.2006 - 12.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected and documented patient medical information such as blood pressure and weight.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Taught patients about medications, procedures, and care plan instructions.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Education
Certified Medical Assistant - Certified Medical Assistant
Berdan Institute
Wayne05.2005
High School Diploma -
Emerson High School
Union City, NJ06.2002
Skills
- Postoperative Education
- High-Volume Environments
- Personable Communication
- Treatment Room Preparation
- Autoclave Operation
- Payment Collection
- Patient Flow Management
- Disinfection and Sterilization
- Advising and Educating Patients
- Taking Medical and Dental Histories
- Full Mouth Radiographs
- Pharmacy Relations
- Sterilize Instruments
- Injection Administration
- Managing Medical Laboratory Equipment
- Blood Chemistry Analysis
- Patient Chart Tracking
- Proper Waste Disposal
- Patient Health Information Access
- Vital Sign Monitoring
- Exam Room Preparation
- Flu Vaccinations
- Endometrial Biopsy
- Needs Assessment
- Preparing Summaries
- Dressing Removal
- EPIC EMR
- Pulse Oximetry
- Patient Documentation
- Venipuncture Expertise
- Patient Flow Coordination
- Patient Scheduling
- HIPAA Compliance
- Healthcare Procedures
- Blood and Tissue Collection
- Multi-Line Telephone System Operation
- Basic Laboratory Tests
- Medical Supply Monitoring
- Lab Specimens and Collections
- Skin Tag Removal
- Inventory Management
- Telephonic Triage
- Medication Side Effect Knowledge
- Active Learning
- Updating Medical Records
- Patient Assessments
Languages
Spanish
Native or Bilingual
Timeline
Orthodontic Treatment Coordinator
Grace Orthodontics
01.2023 - Current
Certified Medical Assistant
Englewood Spine Associates
10.2019 - 05.2022
Business Manager
Legacy Landscapes & Waterworks, LLC
04.2019 - Current
Certified Medical Assistant
Women Physicians OB GYN
12.2006 - 12.2021
Certified Medical Assistant - Certified Medical Assistant
Berdan Institute
High School Diploma -
Emerson High School
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