Evens Lamour
Miami,FL
Summary
Proactive and reliable professional with experience at SOFLO DOMESTICS and Alliance Security, showcasing expertise in hotel operations and advanced cleaning techniques. Excelled in enhancing guest satisfaction and safety, demonstrating initiative and punctuality. Skilled in emergency response and maintaining operational standards, contributing to significant improvements in efficiency and guest experience.
Overview
6
6
years of professional experience
Work History
Houseman
SOFLO DOMESTICS
08.2020 - 08.2024
- Disposed of trash and recyclables each day to avoid waste buildup.
- Reported found guest articles and merchandise damage to managers on duty.
- Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
- Gathered linen supplies and organized linen closets for prompt room restocking.
- Enhanced guest satisfaction by maintaining clean and organized public areas, including lobbies and hallways.
- Contributed to a positive team environment by assisting housekeepers with heavy lifting when necessary.
Security Officer
Alliance Security
03.2018 - 07.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Education
HD - High School
Miami Edison Senior High
Miami06.2017
Skills
- Hotel operations knowledge
- Initiative-taking
- Reliability and punctuality
- Cleaning techniques
Languages
French
Native or Bilingual
English
Full Professional
Creole
Native or Bilingual
Timeline
Houseman
SOFLO DOMESTICS
08.2020 - 08.2024
Security Officer
Alliance Security
03.2018 - 07.2020
HD - High School
Miami Edison Senior High
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