EVENSON STVIL
Omaha,NE
Summary
20 Years of experience in banking assessing and meeting customers' needs.
5 Years in retail sales management with interpersonal skills and the ability to interact with all levels of management. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
19
19
years of professional experience
Work History
Branch Region Manager
Wells Fargo Bank, N.A.
05.2023 - Current
- Boosted team productivity through the development of efficient scheduling systems and regular progress tracking.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Increased market share in the region by identifying potential growth areas and executing tailored expansion plans.
- Enhanced customer satisfaction rates by addressing issues promptly and implementing service improvements based on feedback.
Branch Manager
Bank Of The West / BMO
10.2021 - 04.2023
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Drove cross-selling efforts by collaborating with various departments within the organization to maximize revenues from existing clients.
- Implemented risk management strategies to minimize potential losses while maintaining a healthy balance between risk and return on investments.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
Relationship Banker/Business Banker
Wells Fargo & Company
02.2013 - 10.2021
- Strengthened client relationships by providing personalized banking solutions and excellent customer service.
- Expanded client base through effective networking and referral generation, leading to increased business opportunities.
- Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.
- Collaborated with branch team members to improve overall performance and achieve sales targets consistently.
Personal Banker
Bank Of America
01.2005 - 12.2012
- Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
- Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
- Educated customers on features and benefits of banking products and services.
- Performed account maintenance by closing out accounts and changing customer addresses.
Education
Bachelor Of Business Administration - Business Management
Northwood University
Midland, MISkills
- Staff Training and Development
- Performance Management
- Customer Service
- Employee Development
Timeline
Branch Region Manager
Wells Fargo Bank, N.A.
05.2023 - Current
Branch Manager
Bank Of The West / BMO
10.2021 - 04.2023
Relationship Banker/Business Banker
Wells Fargo & Company
02.2013 - 10.2021
Personal Banker
Bank Of America
01.2005 - 12.2012
Bachelor Of Business Administration - Business Management
Northwood University
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