EVER VALDEZ
Las Vegas,NV
Summary
Dynamic Ramp Supervisor with proven expertise at Ogden Airport Services, excelling in operational efficiency and team leadership. Successfully implemented best practices to enhance productivity and minimize delays. Skilled in baggage handling and airside safety, ensuring compliance with safety protocols while fostering a dependable and responsible work environment.
Overview
33
33
years of professional experience
Work History
Customer Service Agent
Delta Airlines
Las Vegas, NV
07.2009 - Current
Aircraft Lead Agent
Delta Airlines
Los Angeles, CA
11.1996 - 07.2009
- Coordinated aircraft loading and unloading processes to optimize turnaround times.
- Ensured compliance with safety regulations and procedures during cargo operations.
- Trained new staff on loading protocols and safety standards, enhancing team efficiency.
- Monitored weight distribution and balance of cargo to maintain flight safety.
Customer Service Agent
Delta Airlines
Los Angeles, CA
03.1996 - 07.2009
Ramp Supervisor
Ogden Airport Services
Los Angeles, CA
05.1992 - 05.1994
- Learned and adhered to safety protocols while managing ramp operations.
- Assisted in coordinating aircraft arrivals and departures efficiently.
- Supported loading and unloading of baggage with attention to detail.
- Familiarized with ground service equipment for effective operation.
- Adapted quickly to changing schedules and operational demands.
- Maintained cleanliness and organization of ramp area for operational efficiency.
- Provided assistance during peak times, ensuring timely service delivery.
- Implemented best practices in ramp supervision to minimize delays and maintain high levels of productivity among staff members.
- Communicated effectively with team members to ensure smooth workflows.
Education
Inglewood High School
Inglewood, CAVocational Degree - Dental Technician
National Florida College
Hialeah, FL06-1994
Skills
- Ramp service
- Operational efficiency
- Ground operations
- Baggage handling
- Task delegation
- Schedule management
- Load planning
- Load planning support
- Aircraft checks
- Airside safety
- Daily assignments
- Dependable and responsible
- Aircraft tug operation
- Loading and unloading
- Marshaling aircraft
- Team leadership
- Safety procedures compliance
- Heavy lifting
- Ramp security
- Pushback and towing
- Safety procedures
- Baggage tag checks
- Ramp checklist completion
- Weight/balance loading
- Baggage management
- Ground support equipment
Languages
Spanish
Professional Working
English
Full Professional
Timeline
Customer Service Agent
Delta Airlines
07.2009 - Current
Aircraft Lead Agent
Delta Airlines
11.1996 - 07.2009
Customer Service Agent
Delta Airlines
03.1996 - 07.2009
Ramp Supervisor
Ogden Airport Services
05.1992 - 05.1994
Inglewood High School
Vocational Degree - Dental Technician
National Florida College