Summary
Overview
Work History
Education
Skills
Languages
Timeline
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EVER VALDEZ

Las Vegas,NV

Summary

Dynamic Ramp Supervisor with proven expertise at Ogden Airport Services, excelling in operational efficiency and team leadership. Successfully implemented best practices to enhance productivity and minimize delays. Skilled in baggage handling and airside safety, ensuring compliance with safety protocols while fostering a dependable and responsible work environment.

Overview

33
33
years of professional experience

Work History

Customer Service Agent

Delta Airlines
Las Vegas, NV
07.2009 - Current

Aircraft Lead Agent

Delta Airlines
Los Angeles, CA
11.1996 - 07.2009
  • Coordinated aircraft loading and unloading processes to optimize turnaround times.
  • Ensured compliance with safety regulations and procedures during cargo operations.
  • Trained new staff on loading protocols and safety standards, enhancing team efficiency.
  • Monitored weight distribution and balance of cargo to maintain flight safety.

Customer Service Agent

Delta Airlines
Los Angeles, CA
03.1996 - 07.2009

Ramp Supervisor

Ogden Airport Services
Los Angeles, CA
05.1992 - 05.1994
  • Learned and adhered to safety protocols while managing ramp operations.
  • Assisted in coordinating aircraft arrivals and departures efficiently.
  • Supported loading and unloading of baggage with attention to detail.
  • Familiarized with ground service equipment for effective operation.
  • Adapted quickly to changing schedules and operational demands.
  • Maintained cleanliness and organization of ramp area for operational efficiency.
  • Provided assistance during peak times, ensuring timely service delivery.
  • Implemented best practices in ramp supervision to minimize delays and maintain high levels of productivity among staff members.
  • Communicated effectively with team members to ensure smooth workflows.

Education

Inglewood High School
Inglewood, CA

Vocational Degree - Dental Technician

National Florida College
Hialeah, FL
06-1994

Skills

  • Ramp service
  • Operational efficiency
  • Ground operations
  • Baggage handling
  • Task delegation
  • Schedule management
  • Load planning
  • Load planning support
  • Aircraft checks
  • Airside safety
  • Daily assignments
  • Dependable and responsible
  • Aircraft tug operation
  • Loading and unloading
  • Marshaling aircraft
  • Team leadership
  • Safety procedures compliance
  • Heavy lifting
  • Ramp security
  • Pushback and towing
  • Safety procedures
  • Baggage tag checks
  • Ramp checklist completion
  • Weight/balance loading
  • Baggage management
  • Ground support equipment

Languages

Spanish
Professional Working
English
Full Professional

Timeline

Customer Service Agent

Delta Airlines
07.2009 - Current

Aircraft Lead Agent

Delta Airlines
11.1996 - 07.2009

Customer Service Agent

Delta Airlines
03.1996 - 07.2009

Ramp Supervisor

Ogden Airport Services
05.1992 - 05.1994

Inglewood High School

Vocational Degree - Dental Technician

National Florida College