Everardo Gomez
San Antonio
Summary
Dynamic and results-driven professional with extensive experience at La Familia Cortez and Theis Distributing Company. Proven expertise in packaging and labeling, complemented by strong problem-solving and customer relations skills. Recognized for enhancing operational efficiency and fostering positive team collaboration, consistently delivering exceptional service and maximizing customer satisfaction.
Overview
9
9
years of professional experience
Work History
Warehouse Worker
Theis Distributing Company
09.2024 - 04.2025
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
- Increased customer satisfaction by ensuring accurate and timely dispatch of orders.
- Optimized storage space, rearranging items to better utilize available square footage.
- Assisted in receiving, stocking and distribution of merchandise.
Head Bartender
La Familia Cortez
07.2022 - 08.2024
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.
- Assisted in event planning and execution, delivering memorable experiences for private parties and corporate functions.
Construction Worker
Dario Construction
02.2019 - 08.2021
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Gathered and disposed of worksite debris to remove safety hazards.
- Adapted quickly to changing project requirements, demonstrating flexibility and resourcefulness in adjusting schedules and priorities accordingly.
- Reduced material waste by accurately calculating requirements and optimizing usage throughout the project lifecycle.
- Conducted comprehensive site evaluations before project initiation, identifying potential challenges early.
- Cleaned and maintained tools, equipment and worksites.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Installed drywall, siding and other structural components.
- Managed safe and efficient use of tools and equipment on construction sites.
- Provided labor support to carpenters, masons and other skilled trades.
- Mixed and poured concrete for variety of projects.
- Worked on sites, installing roofs and other exterior components.
Bartender
La Familia Cortez
04.2017 - 05.2018
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Assistant Server
La Familia Cortez
02.2016 - 04.2017
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Demonstrated knowledge of menu offerings, making recommendations based on guest preferences and dietary restrictions.
- Assisted servers in managing multiple tables efficiently, ensuring prompt delivery of orders.
- Utilized strong communication skills to relay important information between servers, kitchen staff, and management.
- Developed strong rapport with regular customers through friendly interactions and personalized service, encouraging repeat business.
- Supported team members during peak hours, facilitating smooth service flow and minimizing wait times.
- Provided backup support during staff shortages or unexpected increases in patron volume, maintaining seamless service standards despite challenges.
Education
Brackenridge High School
San Antonio, TX09.2016
Skills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Clear communication
- Problem-solving
- Team collaboration
- Punctual and dependable
- Complex Problem-solving
- Stock management
- Basic computer proficiency
- Willing to learn
- Customer relations
- Conflict resolution
- Prioritization
Languages
Spanish
Professional Working
Timeline
Warehouse Worker
Theis Distributing Company
09.2024 - 04.2025
Head Bartender
La Familia Cortez
07.2022 - 08.2024
Construction Worker
Dario Construction
02.2019 - 08.2021
Bartender
La Familia Cortez
04.2017 - 05.2018
Assistant Server
La Familia Cortez
02.2016 - 04.2017
Brackenridge High School
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