Everett Wright
Broward County Government
Lauderhill,FL
Accomplished Transit Bus Operator with Broward County Government, recognized for enhancing on-time performance and passenger satisfaction. Expert in safe driving and vehicle inspection, I effectively managed routes and fostered positive relationships with passengers, ensuring a secure and efficient transit experience. Proven ability to train new operators and resolve conflicts professionally.
23
years of professional experience
Work History
Transit Bus Operator
9 Years 7 Months
Broward County Government - Fort Lauderdale, FL | 03.2016 - 10.2025
- Operated transit buses safely along designated routes, ensuring timely passenger arrivals.
- Conducted thorough pre-trip inspections to maintain vehicle safety and compliance standards.
- Assisted passengers with boarding and alighting, providing exceptional customer service.
- Monitored traffic conditions, adapting routes to ensure efficient service delivery.
- Communicated effectively with dispatch regarding delays and operational issues.
- Trained new operators on safety protocols and route navigation techniques.
- Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
- Implemented strategies to enhance on-time performance and overall service quality.
- Operated with safety and skill to avoid accidents and delays.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
- Enhanced passenger satisfaction by providing timely and efficient transportation services.
- Fostered a positive work environment by participating in team-building activities, sharing knowledge with colleagues, and maintaining a respectful attitude toward all passengers and coworkers.
- Provided exceptional customer service, addressing rider concerns with patience and professionalism.
- Transported customers to and from Location.
- Assisted new operators in learning routes effectively through mentoring programs or ride-along sessions.
- Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
- Verified cleanliness and tidiness of bus through regular cleaning.
- Inventoried bus emergency and first aid supplies and equipment.
- Diffused potential passenger disputes with fairness and professionalism.
- Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor.
- Fostered safe bus environment by enforcing rules of conduct for passengers.
- Participated in regular training sessions to stay up-to-date on safety regulations and driving techniques.
- Adhered to safety regulations to verify wellbeing of passengers and fellow drivers.
- Assisted passengers with inquiries and requests during trips.
- Completed daily reports covering trip details, vehicle maintenance actions, and reportable incidents.
- Developed and maintained positive relationships with passengers and other drivers.
- Operated large vehicles in difficult urban and rural conditions.
- Aided passengers with disabilities or special needs.
- Inspected bus for any mechanical issues before departure.
- Calculated and collected fares from passengers.
- Followed all relevant schedules for routes and arrivals.
- Followed predetermined routes to consistently meet targets and maintain schedules.
- Followed company policies and procedures and maintained compliance with standards.
- Provided information about routes, destinations and timelines to inform passengers.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Streamlined communication between dispatchers and drivers, improving overall system effectiveness during peak travel times.
- Maintained clean and neat shuttle for passenger comfort.
- Kept accurate logs of travel time data for use in refining scheduling algorithms and improving on-time performance across all routes.
- Maintained accurate logs of mileage, fuel usage, and passenger counts for reporting purposes.
- Resolved conflicts among passengers calmly and efficiently, maintaining a safe environment for all riders throughout their journey.
- Increased route efficiency through careful planning and coordination with dispatchers and other transit team members.
- Developed strong relationships with regular passengers, fostering a sense of trust and reliability in the transit system.
- Ensured compliance with federal, state, and local regulations by staying up-to-date on changing laws and guidelines affecting transportation operations.
- Promoted public transit usage within the community through participation in outreach events and educational initiatives.
- Accepted and processed fares.
- Handled fare collection accurately, protecting company revenue through diligent recordkeeping and reporting procedures.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Updated and maintained accurate trip logs and records.
Professional School Bus Operator
1 Year 10 Months
Broward County Public Schools, ESLS & SEDNET Department - Pembroke Pines, FL | 05.2014 - 03.2016
- Operated school buses safely, ensuring adherence to traffic laws and regulations.
- Conducted pre-trip inspections to maintain vehicle safety and operational readiness.
- Managed student boarding and disembarking procedures, promoting a secure environment.
- Communicated effectively with parents and school staff regarding transportation schedules and issues.
School Bus Driver
9 Months
Transportation Authority - Pembroke Pines, FL | 08.2013 - 05.2014
- Ensured student safety during transportation by adhering to all traffic and safety regulations.
- Conducted pre-trip and post-trip vehicle inspections to maintain bus safety standards.
- Managed route schedules efficiently, optimizing travel times while minimizing delays.
- Communicated effectively with school administrators regarding student needs and special requirements.
Stevebdor Driver
6 Years 3 Months
G&G Shipping - Hollywood, FL | 12.2002 - 03.2009
- Delivered freight efficiently while adhering to safety regulations and operational protocols.
- Maintained accurate delivery logs and ensured compliance with company policies.
- Conducted regular vehicle inspections, ensuring optimal performance and safety standards.
- Trained new drivers on best practices for route navigation and customer service.
Education
Associate of Arts - Multimedia
Broward College - Fort Lauderdale, FL
05-2013
Skills
Safe driving
Accident reporting
Defensive driving
Vehicle inspection
Timeline
Transit Bus Operator
Broward County Government
03.2016 - 10.2025Read more
Professional School Bus Operator
Broward County Public Schools, ESLS & SEDNET Department
05.2014 - 03.2016Read more
School Bus Driver
Transportation Authority
08.2013 - 05.2014Read more
Stevebdor Driver
G&G Shipping
12.2002 - 03.2009Read more
Broward College - Associate of Arts, Multimedia
Read more