Everette Munns

Inspected completed products for functionality and quality, alerting supervisors of repeat issues and seeking out root causes.

• Completed durable assemblies and subassemblies with hand and power tools.
• Assisted quality assurance by inspecting items and removing defective parts.
• Boxed, labeled, and transported items to support assembly operations.
• Assembled components with minimal supervision, exceeding expected project milestones.
• Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
• Performed visual and functional inspection of components to determine quality and identify defects.
• Followed protocols to enhance protection and maintain safe work environment.
• Documented production data and output to enable tracking history and maintain accurate records.
• Trained and mentored new employees to apply best practices on assembly line operations and comply with procedures and regulations.
• Conducted quality assurance inspections on finished components and identified issues.
• Followed outlined specifications to implement assembly plans.

• Loaded truck and properly secured items to prevent damage for deliveries.
• Completed on-time deliveries by choosing best and most efficient routes.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Kept detailed mileage and fuel reports to track overall fuel costs.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Delivered packages to customer doorsteps and business offices.
• Managed customer inquiries and complaints in polite and professional manner.
• Worked scheduled hours as required and took on available shifts during holidays and busy periods.
• Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
• Operated light trucks to deliver loads as far as 20 miles from home location.
• Completed rush deliveries on tight timetables to satisfy customer needs.

• Rotated merchandise and displays to feature new products and promotions.
• Walked through store areas to identify and proactively resolve issues negatively impacting operations.
• Processed payments for credit and debit cards and returned proper change for cash transactions.
• Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
• Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
• Provided weekly work schedules to employees to accommodate business demands and vacation requests.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Maintained positive customer relationships by responding quickly to customer service inquiries.
• Analyzed customer feedback and implemented strategies to improve customer experience.
• Developed and maintained strong relationships with vendors to facilitate timely product delivery.
• Created and maintained safe and secure work environments for employees.
• Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Reduced operational risks while organizing data to forecast performance trends.
• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
• Tracked trends and suggested enhancements to both challenge and refine company's product offerings.

• Scanned shelves and product cases to locate expired, outdated, and spoiled items.
• Assisted customers by finding items quickly to boost store satisfaction rates.
• Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
• Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
• Removed all boxes and related trash from sales floor and processed through compactors.
• Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.
• Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
• Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
• Maintained neat, organized stockroom free of hazards.
• Inspected inventory to identify shortages and maintain consistent inventory.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Used in-store system to locate inventory and place special orders for customers.
• Prioritized helping customers over completing other routine tasks in store.
• Developed strong rapport with customers and created positive impression of business.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Performed cash, card, and check transactions to complete customer purchases.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Monitored customers for signs of security concerns and escalated issues to management.