Everette Watson
Jackson,NJ
Summary
Accomplished East Territory Site Services Manager at Cushman And Wakefield, renowned for forging lasting client partnerships and spearheading process enhancements for improved service delivery. Expert in operations management and staff development, significantly reduced employee turnover and accelerated issue resolution, ensuring project excellence and client satisfaction.
Overview
10
10
years of professional experience
Work History
East Territory Site Services Manager
Cushman And Wakefield
2017.05 - Current
- Developed strong relationships with key clients, ensuring long-term partnerships and repeat business opportunities.
- Introduced process improvements that led to faster resolution times for customer issues without sacrificing quality or attention to detail.
- Acted as a liaison between clients and internal teams during project execution phases guaranteeing clear communication lines were open throughout entire project lifecycles.
- Reduced employee turnover by creating a positive work environment with clear communication channels, regular feedback sessions, and opportunities for professional development.
Delivery Manager
CNA Insurance
2014.10 - 2017.05
- Managed relationships with key stakeholders to ensure smooth project deliveries and overall satisfaction.
- Acted as a liaison between the delivery team and upper management, effectively communicating concerns and suggestions for improvements.
- Managed resources effectively to avoid unnecessary delivery delays.
- Championed a customer-centric approach, consistently seeking feedback from clients to make improvements and enhance the overall delivery experience.
Education
Associate of Applied Science - Electronics Engineering Technology
DeVry University
Edison, NJ1998
Skills
- Staff Development
- Service Delivery
- Technical knowledge
- Operations Management
Timeline
East Territory Site Services Manager
Cushman And Wakefield
2017.05 - Current
Delivery Manager
CNA Insurance
2014.10 - 2017.05
Associate of Applied Science - Electronics Engineering Technology
DeVry University
Similar Profiles
Samantha ColonSamantha Colon
Hospitality Specialist at Cushman And WakefieldHospitality Specialist at Cushman And Wakefield
Jaiden CorderoJaiden Cordero
Assistant Property Manager at Cushman and WakefieldAssistant Property Manager at Cushman and Wakefield
Dinelia DuncanDinelia Duncan
Senior Facility Manager at Cushman & Wakefield - CitiSenior Facility Manager at Cushman & Wakefield - Citi