Flexible and dedicated professional skilled in delivering quality customer service and managing multiple priorities. Excellent communicator with a strong ability to foster a positive environment, both independently and as part of a team.
Overview
1
1
year of professional experience
Work History
Office Assistant Intern
State Farm Insurance
Monterey, CA
06.2025 - 08.2025
Answered incoming calls and directed them to appropriate personnel.
Managed incoming calls and directed them to the appropriate departments.
Coordinated office supplies inventory and streamlined ordering process to maintain stock levels.
Maintained organized filing systems to facilitate quick access to important documents.
Prepared mailings by efficiently managing label printing, envelope stuffing, and postage affixing.
Copied, sorted and filed records of office activities and business transactions.
Delivered messages to staff and completed errands throughout the office.
Costumer Service
Pacheco's Paleteria y Neveria
salinas
01.2025 - 06.2025
Delivered quality customer service through effective client interactions.
Processed customer payments accurately and promptly, ensuring quick service and satisfaction.
Processed cash transactions accurately at the register, credit, and digital payments with accuracy and security.
Coordinated order taking, food preparation, beverage delivery, and payment processing to enhance service flow.
Organized checkout area to streamline transactions and improve customer experience.
Welcomed customers with a friendly smile upon arrival, ensuring a welcoming environment.
Cleaned and sanitized areas regularly to maintain a safe environment.
Account Assistant / Office Administrator / HR Assistant at Blue Royal Technical Services LLCAccount Assistant / Office Administrator / HR Assistant at Blue Royal Technical Services LLC