Evert Sulander
Carrollton
Summary
Customer Service Specialist with expertise in prioritizing tasks and managing multiple responsibilities in high-pressure environments. Proven track record of collaborating effectively within teams to achieve both individual and organizational objectives. Recognized for adeptly resolving escalated customer support issues, enhancing overall customer satisfaction.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Service Supervisor
Greystar Management
02.2021 - 07.2025
- Inspected vacant units to determine necessary repairs for re-leasing.
- Scheduled work with make-ready staff or external vendors to ensure timely completion.
- Executed all tasks required to prepare market-ready units efficiently.
- Processed service requests and ordered supplies to maintain operational standards.
- Conducted routine property inspections to identify maintenance needs.
Assistant Service Tech
Greystar Management
03.2020 - 02.2021
- Inspected vacant units to determine necessary repairs for re-leasing.
- Scheduled work with appropriate staff or vendors for efficient unit preparation.
- Prepared market-ready units by completing all required tasks.
- Assisted Maintenance Supervisor in processing service request tickets for occupied units.
- Ordered supplies to ensure maintenance operations ran smoothly.
- Maintained Limited Access gate for enhanced security of property.
Construction Services Specialist
Greystar Construction Services
Irving
07.2019 - 03.2020
- Collaborated with Community Managers and Regional Property Manager as Construction Services Specialist to oversee rehabilitation, renovation, and capital improvement projects for multiple communities, ensuring timely completion and budget adherence.
Unit Renovation Specialist Resource Residential / US Residential
DFW Area
12.2016 - 07.2019
- Executed assigned apartment renovations to meet scope, budget, and schedule requirements.
- Performed technical functions to prepare vacant apartments for market readiness, including plumbing and carpentry.
- Wrote scopes of work, analyzed bids, and made recommendations to ensure quality control.
- Collaborated daily with Community Manager to update market-ready schedules.
- Oversaw large-scale unit turn processes, managing both in-house teams and outside contractors.
- Provided feedback and recommendations for rehabilitation projects to enhance property value.
- Monitored inventory levels, ensuring adherence to established budgets.
Maintenance Technician
Resource Residential Houston
02.2012 - 12.2016
- Inspected vacant units to determine necessary work for re-leasing.
- Scheduled tasks with make-ready staff and external vendors.
- Executed all necessary actions to prepare market-ready units.
- Collaborated with construction contractors to ensure timely completion of upgraded units.
- Supported Maintenance Supervisor with service requests, supply orders, and gate access management.
- Programmed and maintained databases for gate cards and remote controls.
- Assisted Community Manager in processing purchase orders.
Paint & Drywall Contractor
Sulander Paint & Drywall
Fort Worth
05.1997 - 04.2011
- Generated leads through creative, cost-effective advertising and public relations strategies.
- Wrote accurate estimates and scheduled work to ensure timely project completion.
- Hired, trained, and managed employees to optimize team performance.
- Collaborated with general contractors and subcontractors to enhance service delivery.
Paint & Drywall Supervisor
Cunningham Contractors
Southlake
06.1992 - 05.1997
- Executed drywall repairs, replacements, and texturing for various projects.
- Completed interior and exterior painting, staining, and minor carpentry repairs.
- Supervised painting crews to ensure quality results and efficient workflow.
- Collaborated with homeowners and property management to assess project requirements.
- Discussed planned schedules and material needs daily with owner.
Education
High School Diploma -
Everman High School
Everman, Tx06-1982
Skills
- Organizational skills
- Team collaboration
- Dependability
- Customer service expertise
- Effective communication
- Flexibility
- Professionalism
Certification
HVAC/EPA - Universal
Esco Institute
Issued Sep 2014
Credential ID 766476625710
Esco Institute
Issued Sep 2014
Credential ID 766476625710
Timeline
Service Supervisor
Greystar Management
02.2021 - 07.2025
Assistant Service Tech
Greystar Management
03.2020 - 02.2021
Construction Services Specialist
Greystar Construction Services
07.2019 - 03.2020
Unit Renovation Specialist Resource Residential / US Residential
DFW Area
12.2016 - 07.2019
Maintenance Technician
Resource Residential Houston
02.2012 - 12.2016
Paint & Drywall Contractor
Sulander Paint & Drywall
05.1997 - 04.2011
Paint & Drywall Supervisor
Cunningham Contractors
06.1992 - 05.1997
High School Diploma -
Everman High School