Google Suite
Marbella Flores
Los Angeles,CA
Summary
Highly-motivated UCSB graduate with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Creative professional remains calm and composed in all type of situations. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Service Supervisor
Total Wine & More
Los Angeles, CA
01.2023 - Current
- Supervise team employees and delegate duties and responsibilities to each member.
- Complete weekly tasks to ensure that store maintains peak performance
- Participate in various learning and educational opportunities to update and maintain job knowledge.
Guest Experience Supervisor
SoFi Stadium/Hollywood Park
Inglewood, CA
10.2022 - 02.2023
- Ensuring guest satisfaction through wayfinding of the stadium premises of 70k+ attendees.
- Supervise designated area as assigned
- Ensure that ingress and egress proceeds smoothly
Docent Lead
Round Room Live/Wake Me When Im Free/Tupac Exhibit
Los Angeles, CA
01.2022 - 09.2022
- Provided self guided daily visitor tours to over 500+ guests throughout museum.
- Monitored 500+ daily visitors to maintain exhibit security and visitor safety.
- Led interactive activities for visitors daily while adhering to and enforcing museum policies.
Education
Bachelor of Arts - Film And Media Studies
UCSB
Santa Barbara, CA06-2019
Skills
- Team Leadership
- Time Management
- Strong Verbal Communication
- Customer Service
- Organizational Skills
- Critical Thinking
- Cash Handling
- Google Office
Software
Microsoft Suite
InDesign
Photoshop
Movie Magic Scheduling
Mailchimp
Timeline
Service Supervisor
Total Wine & More
01.2023 - Current
Guest Experience Supervisor
SoFi Stadium/Hollywood Park
10.2022 - 02.2023
Docent Lead
Round Room Live/Wake Me When Im Free/Tupac Exhibit
01.2022 - 09.2022
Bachelor of Arts - Film And Media Studies
UCSB
Similar Profiles
MAYA HOSKINSMAYA HOSKINS
Associate, Regional Buyer at Total Wine & MoreAssociate, Regional Buyer at Total Wine & More
Eric KambachEric Kambach
Wine Supervisor at Total Wine & MoreWine Supervisor at Total Wine & More
Lenny HeneryLenny Henery
Front End Team Member at Total Wine & MoreFront End Team Member at Total Wine & More
Daniel ChristensonDaniel Christenson
Wine Manager/HR Manager at Total Wine & MoreWine Manager/HR Manager at Total Wine & More
Steve SobelSteve Sobel
VP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global GroupVP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global Group