Everton McIntosh
Fort Lauderdale,FL
Summary
Dynamic professional with a proven track record in customer service and sales. Skilled in communication and problem-solving, with a commitment to maintaining high cleanliness standards and delivering exceptional experiences. Recently migrated to the United States looking for the opportunity to expand my vast experience.
Overview
46
46
years of professional experience
Work History
Deli Clerk
Publix
Fort Lauderdale, FL
01.2022 - Current
- Provided exceptional customer service by assisting customers with deli selections and answering product inquiries.
- Maintained cleanliness and organization of deli area, ensuring compliance with health and safety regulations.
- Operated deli equipment to slice, package, and display fresh meats and cheeses.
- work in kitchen using fryers.
Tour Guide Driver
Beach House Condos
Negril, JA
02.2004 - 12.2021
- Drove and safely transport guests to various locations while offering knowledge of local history and attractions to provide accurate information to visitors.
- Coordinated logistics for group tours, ensuring timely departures and adherence to schedules.
- Sold tour packaged deals and services to guests.
- Created a safe and family style environment while maintaining professionalism.
Server
Coconut Cove Hotel
Negril, JA
08.1990 - 11.2003
- Delivered exceptional customer service, ensuring guest satisfaction throughout dining experiences.
- Managed food and beverage orders efficiently, maintaining accuracy and speed during high-volume service.
- Trained and mentored junior staff on menu knowledge and service protocols to enhance team performance.
- Implemented process improvements that reduced wait times, enhancing overall operational efficiency.
Bar & Restaurant Attendant
Ricks Cafe Resort
Negril, JA
10.1980 - 05.1988
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Maintained cleanliness and organization of dining area, enhancing overall ambiance.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Assisted in training new attendants on service procedures and restaurant policies.
Skills
- Customer service
- Cleanliness and sanitation
- problem Solving
- Strong work ethic
- Communication
- Sales
- Interpersonal Skills
- Critical Thinking
Timeline
Deli Clerk
Publix
01.2022 - Current
Tour Guide Driver
Beach House Condos
02.2004 - 12.2021
Server
Coconut Cove Hotel
08.1990 - 11.2003
Bar & Restaurant Attendant
Ricks Cafe Resort
10.1980 - 05.1988