EVETTE L. BROWN-TONEY
Newark
Summary
Eager and open-minded to new experiences. I'm all about giving my all into the company and customer satisfaction. I am organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Unit Clerk
CareOne LTACH
05.2024 - Current
- Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
- Prepared admissions charts and scanned records.
- Provided excellent customer service while responsibly managing sensitive patient data in accordance with HIPAA guidelines.
- Maintained a clean and organized work environment, supporting infection control measures within the healthcare facility.
- Arranged discharges and patient transportations.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Performed various administrative tasks by filing, copying and faxing documents.
Catering Assistant
Vonda's Kitchen
09.2023 - 03.2024
- Assisted with catering day-to-day operations and provided customer service, coordinated and completed orders, and handled order deliveries
- Demonstrated excellent customer service, relationship building and sales ability when providing catering and delivery services for local businesses
- Provide dedicated teamwork with positive attitude and commitment to quickly resolving problems to ensure smooth event planning and coordination operations
- Created catering contract and invoices according to personalized customer orders
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Provided friendly, courteous service to create memorable moments for guests.
Waitress/Manager
Vonda's Kitchen
09.2017 - 09.2023
- Used cash registers and credit card machines to cash out customers
- Stayed up-to-date on menu changes to help customers make food choices
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
Marketing Representative
Vector Marketing Company
01.2022 - 03.2022
- Promotion of Products and Services
- Scheduled weekly meetings with clients
- Achieved sales goals and surpassed recommendations from customers.
- Generated reports to support development and implementation of marketing plans.
Education
B.A. In Hospitality Sports Events & Tourism - Business
Montclair State University
12-2025
Skills
- Hospitality Service Expertise
- Customer Service
- Sales
- Cash Handling
- Leadership
- Social Skills
- Communication Creative Thinking
- Marketing
- Documentation skills
- Strong organization
- Problem-solving
Alternate Email
browntoneye1@montclair.edu
Timeline
Unit Clerk
CareOne LTACH
05.2024 - Current
Catering Assistant
Vonda's Kitchen
09.2023 - 03.2024
Marketing Representative
Vector Marketing Company
01.2022 - 03.2022
Waitress/Manager
Vonda's Kitchen
09.2017 - 09.2023
B.A. In Hospitality Sports Events & Tourism - Business
Montclair State University
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