Evgenia Kobyzeva
Astoria,NY
Summary
Dedicated professional with seven years of experience that includes human resource operations, customer relations, and records management across diverse industries. Self-driven and adaptable. Leverages language skills to build strong relationships with all levels of stakeholders. Skilled problem-solver who develops efficient solutions that support organizational success. Detail-oriented, organized, and meticulous employee. Works at a fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
7
7
years of professional experience
Work History
Freelance Web Developer
Blooms De Oro
09.2022 - Current
- Enhanced website user experience by developing responsive and interactive design elements.
- Streamlined website loading times for improved performance, implementing advanced optimization techniques.
- Developed custom WordPress themes for clients to achieve unique online branding and functionality.
- Collaborated with graphic designers to create visually appealing and user-friendly websites.
- Designed mobile-first layouts for responsive web design, accommodating variety of devices and screen sizes.
- Coded websites using HTML, CSS, and JavaScript languages.
HR Generalist
Ilili Restaurant
09.2018 - 03.2020
- Conducted new hires and benefits orientations and explained benefits to employees
- Managed complex calendar and scheduling requirements, including diligent coordination with internal and external contacts
- Determined leave eligibility, answered questions, provided policy and procedural information, collected and recorded required documentation
- Coordinated workers' compensation claims with third-party administrator.
Human Resources Administrative Assistant
Home Care Agency
11.2017 - 09.2018
- Provided accurate, efficient operational support to Human Resources department in compliance with regulatory requirements
- Interviewed, hired, and onboarded up to eight new hires daily
- Established employee files, completed i-9 and E-Verified employment verification, and reviewed documents for accuracy, completion, eligibility, and compliance
- Scheduled and coordinated up to 40 appointments weekly
- Created and maintained files and charts for Personal Care Assistants (PCAs) and Home Health Aides (HHAs)
Receptionist
Home Care Agency
04.2017 - 11.2017
- Delivered administrative support, including reception, customer service, mail distribution, and appointment scheduling and confirmation
- Managed approximately 30 incoming calls, emails, and faxes per day from customers.
- De-escalated client interactions and resolved challenges to improve client experience and satisfaction
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Education
Certificate - Web Development
Can She Code Inc.
Montreal, Canada07.2024
AA - Radiology Technician
LaGuardia Community College
Queens, NY03.2022
Bachelor of Science - Public Relations
Chelyabinsk Institute Economics And Law
Chelyabinsk,Russia07.2008
Skills
- Human Resource Operations
- Team Leadership & Training
- Administrative Operations
- Employment Verification
- Benefits Administration
- Organization & Prioritization
- Front-End Development
- WordPress
- Website optimization
- WordPress Development
- Javascript
- Front-End Skills: HTML, CSS
- MS Office: Word, Excel, Outlook, and PowerPoint
Personal Information
Title: Human Resource Associate
Volunteer Experience
Senior Community Service, Chelyabinsk, Russia
Languages
Russian
Native or Bilingual
Timeline
Freelance Web Developer
Blooms De Oro
09.2022 - Current
HR Generalist
Ilili Restaurant
09.2018 - 03.2020
Human Resources Administrative Assistant
Home Care Agency
11.2017 - 09.2018
Receptionist
Home Care Agency
04.2017 - 11.2017
Certificate - Web Development
Can She Code Inc.
AA - Radiology Technician
LaGuardia Community College
Bachelor of Science - Public Relations
Chelyabinsk Institute Economics And Law
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