Evie Sung
Guttenberg,NJ
Summary
Enthusiastic Barback/Waitress proficient in handling food safely, maintaining clean work areas and restocking supplies. Eager to further develop wine, liquor and mixed drinks knowledge. Desiring to bring 4 years and a half of related experience to a new growth-oriented position.
Overview
8
8
years of professional experience
Work History
Bar Back/ Waitress
Mishik
09.2023 - 12.2023
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Restocked ice, condiments, and snacks.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Provided attentive service and proactively assessed guest needs.
Bar Staff/ Waitress
Beer Bana/ Beer Post Bar
05.2022 - 08.2022
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Provide a full description of your craft beer as you serve it
- Streamline bar operations so servers can serve beer quickly
- Sealing can for to-go costumers
- Create logos for beer packaging
Bar Back
Shapeless Off
05.2021 - 08.2021
- Greeted customers and provided friendly, knowledgeable service.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Waitress
Pomelo
12.2020 - 01.2021
- Greeted new customers, discussed specials, and took drink orders.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Assistant Service Manager
Pomelo
05.2020 - 08.2020
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
Waitress/Server Team Leader
Izakaya Chan
03.2019 - 08.2019
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Trained new servers on restaurant policies and procedures.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Waitress
Cucciolo Osteria
12.2018 - 01.2019
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Informed customers about daily and seasonal specials.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Team Leader/ Wine Bar Manager
Cucciolo Osteria
10.2016 - 07.2018
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Built strong relationships with customers through positive attitude and attentive response.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Recommend the type of wine your customers want and manage your inventory with wines that match the food and season.
Waitress/ Open Shift/ Salad Bar Management
Ashely
03.2016 - 09.2016
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Supervised the cleanliness and food quality of the salad bar.
Education
Bachelor of Arts - Design And Applied Art
Maryland Institute College of Art
Baltimore, MD05.2023
Skills
- Physical stamina
- Glassware organization
- Time management
- Attention to detail
- Sales expertise
- Hospitality service expertise
- Employee training
- Beverage preparation
- Food preparation and safety
Languages
English
Professional Working
Korean
Native or Bilingual
Timeline
Bar Back/ Waitress
Mishik
09.2023 - 12.2023
Bar Staff/ Waitress
Beer Bana/ Beer Post Bar
05.2022 - 08.2022
Bar Back
Shapeless Off
05.2021 - 08.2021
Waitress
Pomelo
12.2020 - 01.2021
Assistant Service Manager
Pomelo
05.2020 - 08.2020
Waitress/Server Team Leader
Izakaya Chan
03.2019 - 08.2019
Waitress
Cucciolo Osteria
12.2018 - 01.2019
Team Leader/ Wine Bar Manager
Cucciolo Osteria
10.2016 - 07.2018
Waitress/ Open Shift/ Salad Bar Management
Ashely
03.2016 - 09.2016
Bachelor of Arts - Design And Applied Art
Maryland Institute College of Art
Similar Profiles
Leidy JimenezLeidy Jimenez
Childcare at Johanna MendozaChildcare at Johanna Mendoza
Alleyna GomezAlleyna Gomez
Short Story Camp Counselor at Creativity Camp/The Cleverly CreativesShort Story Camp Counselor at Creativity Camp/The Cleverly Creatives
Emilia Segarra-LeonEmilia Segarra-Leon
Immigration Paralegal/ Office Owner at Apostille Y Notaria IntImmigration Paralegal/ Office Owner at Apostille Y Notaria Int