PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Timeline

Evita Kennell

Henry Ford Hospital
Sterling Heights,US
20
years of professional experience

Healthcare professional with experience in managing clinical settings, ensuring seamless operations, and optimizing patient care processes. Known for strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in implementing infection prevention procedures, managing clinical workflows, and optimizing employee health and training. Offering a strong background in healthcare administration, documentation, and patient-focused care to drive operational excellence.

Work History

Nursing Staff Member

8 Months
Henry Ford Hospital | 12.2025 - Current
  • Optimized resource utilization through effective staffing based on census fluctuations and skill mix requirements.
  • Assessed staffing needs and assisted with qualified nursing personnel to maintain clinical staffing needs
  • Balanced unit floors for schedule staffing
  • Maintain accurate timecard keeping for Payroll

Infection Control Specialist

1 Year 6 Months
Insight Surgical Hospital | 08.2023 - 02.2025
  • Investigated potential infections in surgical patients to ensure safety and compliance
  • Led monthly quality control meetings to assess and enhance infection control protocols
  • Assisted with preparations for The Joint Commission and state visits
  • Oversaw tissue tracking for surgical patients to maintain accurate records and comply with regulations
  • Ran and managed monthly Quality control meetings within the company
  • Tracked and managed employees' records
  • Ensured compliance with safety protocols and regulations in surgical settings.
  • Developed and maintained accurate inventory management systems for surgical supplies.

Clinical Manager

2 Years 8 Months
Insight Surgical Hospital | 12.2020 - 08.2023
  • Scheduled and maintained staffing load
  • Ran weekly managers' meetings for the clinic
  • Interviewed and hired new staff members
  • Created new providers' patient schedule
  • Managed daily patient assignments
  • Assisted and resolved any patients issues
  • Supervised clinical operations, ensuring compliance with healthcare regulations and standards.
  • Developed and implemented performance improvement initiatives to enhance patient care quality.
  • Streamlined patient admission processes, reducing wait times and increasing satisfaction scores.

Lead Medical Assistant

1 Year 8 Months
Insight Surgical Hospital | 04.2019 - 12.2020
  • Roomed and triaged patients to ensure efficient workflow and timely care
  • Update patients' chart (i.e. vitals, medical history, etc.)
  • Assist providers with small procedures
  • Schedule appointments
  • Confirmed patient appointments to ensure attendances
  • Assist with prior authorizations from insurance companies
  • Assist patients with chiropractic care
  • Assisted patients with chiropractic care to promote recovery and improve overall well-being
  • Trained and mentored medical assistants on clinical procedures and patient management protocols.

Program Supervisor

1 Year 11 Months
Abundant Life Adult Day Center | 04.2017 - 03.2019
  • Maintain Shift assignment for staff
  • Monitor daily budget for the company
  • Managed human resource activities, including payroll processing and employee onboarding
  • Communicate with all providers/clients that are a part of the company
  • Ensured timely submission of medical billing.
  • Provided marketing and advertising support to enhance company visibility and outreach
  • Developed and implemented individualized care plans tailored to clients' specific needs.
  • Led team meetings to enhance communication and address staff concerns effectively.
  • Coordinated activities and programming to promote socialization and cognitive stimulation among participants.
  • Oversaw staff training and development programs, ensuring employees were equipped with the skills needed to excel in their roles.

Patient Access Representative

2 Years 4 Months
Spalding Regional Hospital | 12.2014 - 04.2017
  • Coordinated insurance verification and benefits information for seamless patient access.
  • Coordinated insurance verification and benefits information for patient access.
  • Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
  • Trained new staff on patient access protocols and system navigation

Patient Care Technician

7 Months
North Fulton Regional Hospital (Internal Transfer to Spalding) | 05.2014 - 12.2014
  • Provided direct patient care, ensuring comfort and safety during treatments and procedures.
  • Collaborated with interdisciplinary teams to support comprehensive patient care plans.
  • Assisted nursing staff with routine tasks, including vital sign monitoring and documentation.
  • Maintained cleanliness and organization of patient areas to enhance operational efficiency.
  • Trained new staff on patient interaction and equipment usage.
  • Advocated for patient needs, effectively communicating concerns to nursing staff for timely interventions.
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.

Medical Assistant

1 Year 4 Months
Chattanooga Heart Institute | 12.2012 - 04.2014
  • Administered patient care and assisted with clinical procedures.
  • Managed appointment scheduling and maintained patient records using electronic health record systems.
  • Coordinated patient communications and follow-up care to ensure continuity of treatment plans.
  • Trained junior staff on office protocols.
  • Obtained client medical history, medication information, symptoms, and allergies.

Patient Care Technician

4 Years 4 Months
Sinai Grace Hospital | 07.2008 - 11.2012
  • Educated patients on post-operative care instructions.
  • Performed blood draws, EKGs, and other diagnostic tests.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Assisted with feeding and monitored intake and output
  • Assisted nurses with essential tasks
  • Assisted in training new Patient Care Technicians

Home Health Aide

1 Year 8 Months
Sims Home Health Care | 11.2006 - 07.2008
  • Provided personal care, assisting clients with daily living activities.
  • Assisted with medication management, ensuring adherence to prescribed treatment plans and schedules.
  • Provided compassionate personal care, assisting clients with daily living activities and enhancing overall well-being.
  • Developed strong relationships with clients and families.
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary.

Education

Bachelor of Science (B.S.) - Nursing

Chamberlain University | Michigan | 11-2027

Expected graduation 2027

Medical Assistant Certificate - Clinical, Administrative

Ross Medical Education Center | Michigan, US

Skills

Patient care coordination
Clinical team coordination
Infection control procedures
Patient issue resolution
Patient care optimization
Office administration
Nursing staff management
Appointment scheduling
Scheduling and appointment management
Clinical flow management
Performance improvement
Clinical documentation
Insurance authorizations
Clinical leadership
Conflict resolution techniques
Medical office administration
HIPAA compliance
HIPAA compliance

Timeline

Nursing Staff Member

Henry Ford Hospital
12.2025 - CurrentRead More

Infection Control Specialist

Insight Surgical Hospital
08.2023 - 02.2025Read More

Clinical Manager

Insight Surgical Hospital
12.2020 - 08.2023Read More

Lead Medical Assistant

Insight Surgical Hospital
04.2019 - 12.2020Read More

Program Supervisor

Abundant Life Adult Day Center
04.2017 - 03.2019Read More

Patient Access Representative

Spalding Regional Hospital
12.2014 - 04.2017Read More

Patient Care Technician

North Fulton Regional Hospital (Internal Transfer to Spalding)
05.2014 - 12.2014Read More

Medical Assistant

Chattanooga Heart Institute
12.2012 - 04.2014Read More

Patient Care Technician

Sinai Grace Hospital
07.2008 - 11.2012Read More

Home Health Aide

Sims Home Health Care
11.2006 - 07.2008Read More

Chamberlain University

Bachelor of Science (B.S.) from Nursing
Read More

Ross Medical Education Center

Medical Assistant Certificate from Clinical, Administrative
Read More
Evita Kennell