Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
SOC IRT Analyst III / Shift Leader
Amazon
03.2024 - Current
Managed user authentication and authorization of data access.
Analyze risk to identify and implement appropriate security countermeasures.
Support users with remote technical assistance.
Recommendations to improve security procedures and systems.
Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
Respond to security events affecting or threatening AWS physical infrastructure, associates, operations, and assets worldwide.
Identified potential security risks, vulnerabilities and threats to the organization.
Generate and/or manage trouble tickets, provide technical support, monitor access control systems (Lenel and Optics).
Utilizing high judgment to escalate to a manager when necessary.
Debriefing fellow analysts and writing After Action Reports (AARs) for notable escalations.
Ensuring timely updates to the incident tracker by the respective analyst after each incident.
Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
Recommended process improvements to continually identify, analyze and fix constraints and challenges.
SOC IRT Analyst II/Lead
Amazon
06.2022 - Current
Managed user authentication and authorization of data access.
Analyzed risk to identify and implement appropriate security countermeasures.
Supported users with in-person and remote technical assistance.
Made recommendations to improve security procedures and systems.
Respond to security events affecting or threatening AWS physical infrastructure, associates, operations, and assets worldwide.
Generate and/or manage trouble tickets, provide technical support, monitor access control systems.
Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
Recommended process improvements to continually identify, analyze and fix constraints and challenges.
Security Analyst II - VSOC / Microsoft
Johnson Controls
11.2021 - 06.2022
Learned and followed safety and emergency procedures.
Analyzed risk to identify and implement appropriate security countermeasures.
Made recommendations to improve security procedures and systems.
Report safety concerns, security breaches, and unusual circumstances in legible and comprehensible penmanship and conversation.
Handled security issues and emergency situations as they arise.
Investigating alarms and coordinated responses, dispatching security patrols and alerting emergency services.
Managing incidents according to established procedures, from minor incidents to global crisis.
Recommend improvements in security systems and procedures.
Correctional Officer
Washington State Department of Corrections
09.2019 - 05.2021
Conducted thorough cell searches to uncover contraband and other materials not allowed at facility.
Attended regular trainings.
Assisted in restraining violent and unruly inmates.
Conducted routine and emergency head counts.
Conducted cell and illegal substance checks.
Patrolled and visually inspected units, yards, buildings and prisoner property and clothing to ensure welfare, security and safety.
Maintained daily logs of shift activity.
Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
Recognized signs of problems, such as despondency, depression and anger in order to prevent riots or suicides.
Global Security Operations Center Analyst
Allied Universal / Amazon Corporate Security
02.2019 - 08.2019
Answer phone calls, messages, e-mails, and chats, monitoring, and operating facility computer systems.
Report safety concerns, security breaches, and unusual circumstances in legible and comprehensible penmanship and conversation.
Handled security issues and emergency situations as they arise.
Analyzed risk to identify and implement appropriate security countermeasures.
Managed user authentication and authorization of data access.
Investigating alarms and coordinated responses, dispatching security patrols and alerting emergency services.
Managing incidents according to established procedures, from minor incidents to global crisis.
Education
Certificate - Google Cybersecurity Professional Certificate
Coursera
09.2023
Master of Science - Criminal Justice
Grand Canyon University
Arizona
08.2021
Bachelor of Science - Criminal Justice
Arizona State University
Arizona
12.2019
Skills
Reporting and detailed analysis
Risk,Threat,Vulnerability detecting and mitigation
Conflict Resolution
Analytical Thinking
Secured media investigative process
Monitor and action customer requests
Core computer proficiency
Project Adjudication
Report Preparation
Incident Response
Technical Writing
Timeline
SOC IRT Analyst III / Shift Leader
Amazon
03.2024 - Current
SOC IRT Analyst II/Lead
Amazon
06.2022 - Current
Security Analyst II - VSOC / Microsoft
Johnson Controls
11.2021 - 06.2022
Correctional Officer
Washington State Department of Corrections
09.2019 - 05.2021
Global Security Operations Center Analyst
Allied Universal / Amazon Corporate Security
02.2019 - 08.2019
Certificate - Google Cybersecurity Professional Certificate
Coursera
Master of Science - Criminal Justice
Grand Canyon University
Bachelor of Science - Criminal Justice
Arizona State University
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