Evone Elia-Clancy
Seattle,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
SOC IRT Analyst
Amazon
Seattle, WA
06.2022 - Current
- Managed user authentication and authorization of data access.
- Analyzed risk to identify and implement appropriate security countermeasures.
- Supported users with in-person and remote technical assistance.
- Made recommendations to improve security procedures and systems.
- Respond to security events affecting or threatening AWS physical infrastructure, associates, operations, and assets worldwide.
- Generate and/or manage trouble tickets, provide technical support, monitor access control systems.
VSOC Operator II
Johnson Controls
Redmond, WA
11.2021 - 06.2022
- Learned and followed safety and emergency procedures.
- Analyzed risk to identify and implement appropriate security countermeasures.
- Made recommendations to improve security procedures and systems.
- Report safety concerns, security breaches, and unusual circumstances in legible and comprehensible penmanship and conversation.
- Handled security issues and emergency situations as they arise.
Correctional Officer
Washington State Department of Corrections
Gig Harbor, WA
09.2019 - 05.2021
- Conducted thorough cell searches to uncover contraband and other materials not allowed at facility.
- Attended regular trainings.
- Assisted in restraining violent and unruly inmates.
- Conducted routine and emergency head counts.
- Conducted cell and illegal substance checks.
- Patrolled and visually inspected units, yards, buildings and prisoner property and clothing to ensure welfare, security and safety.
- Maintained daily logs of shift activity.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Recognized signs of problems, such as despondency, depression and anger in order to prevent riots or suicides.
GSOC Operator
Allied Universal
Seattle, WA
02.2019 - 08.2019
- Answer phone calls, messages, e-mails, and chats, monitoring, and operating facility computer systems.
- Report safety concerns, security breaches, and unusual circumstances in legible and comprehensible penmanship and conversation.
- Handled security issues and emergency situations as they arise.
- Analyzed risk to identify and implement appropriate security countermeasures.
- Managed user authentication and authorization of data access.
Education
Master of Science - Criminal Justice
Grand Canyon University
Arizona08.2021
Bachelor of Science - Criminal Justice
Arizona State University
Arizona12.2019
Skills
- Reporting and Documentation
- Risk Mitigation
- Computer Skills
- Problem Resolution
- Critical Thinking
- Analytical Thinking
- Data Security
- Monitor event logs
- Basic investigation and mitigation
- Opens tickets, closes false positives
- Finding nature of threat
- Recommends changes
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
SOC IRT Analyst
Amazon
06.2022 - Current
VSOC Operator II
Johnson Controls
11.2021 - 06.2022
Correctional Officer
Washington State Department of Corrections
09.2019 - 05.2021
GSOC Operator
Allied Universal
02.2019 - 08.2019
Master of Science - Criminal Justice
Grand Canyon University
Bachelor of Science - Criminal Justice
Arizona State University
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