Vilma Avelar
West Harrison,USA
Summary
Accounting specialist with a robust background in managing accounts receivable and resolving customer deductions. Proven ability to enhance cash flow through effective tracking and reconciliation, while collaborating cross-functionally to address discrepancies and implement solutions. Maintains meticulous records to support audits and ensure financial accuracy.
Overview
16
16
years of professional experience
Work History
Deductions Analyst
Allstar Marketing Group LLC
Hawthorne, New York
12.2018 - Current
- Investigated, analyzed, and resolved customer deductions and chargebacks related to pricing discrepancies, shortages, damages, and promotions.
- Managed high-volume deductions portfolio, ensuring timely resolutions and thorough documentation of all claims.
- Collaborated with sales, customer service, logistics, and credit teams to validate claims and identify root causes.
- Tracked deduction trends and escalated recurring issues to leadership to inform proactive strategies for loss mitigation.
- Researched discrepancies through invoice reviews, proof of delivery, contracts, pricing agreements, and promotion terms.
- Maintained detailed deduction notes and supporting documentation to ensure audit readiness and compliance in internal reviews.
- Prepared and processed credit and debit memos within ERP system, streamlining financial transactions and improving record accuracy.
- Assisted with cash application and account reconciliation to enhance financial accuracy.
Accounts Receivable Analyst
Allstar Marketing Group
Hawthorne, NY
12.2018 - Current
- Executed accounts receivable functions, including cash receipts posting and cash flow report updates in MAS 500 system, maintaining accuracy of financial records.
- Tracked and reconciled customer payments to ensure prompt resolution of discrepancies and enhance cash flow.
- Conducted credit collection efforts via phone and email, improving timelines for payment collection. for all accounts via phone and email, improving collection timelines.
- Engaged with internal and external customers to gather documentation supporting invoices and claims, facilitating timely resolution of discrepancies.
- Researched billing discrepancies and implemented effective solutions to resolve concerns and prevent future foreseeable issues
- Researched and resolved customer claims (shortages, pod's, discount violation, Advertising, returns
- Analyzed aging reports to identify trends contributing to missed collections, facilitating targeted collection strategies.
- Prepared daily billing for sales orders, invoicing distribution to customers
- Performed monthly reconciliation of credit settlements to ensure accuracy and completeness.
- Oversaw coding of deductions and write-offs, ensuring compliance with accounting standards and minimizing financial discrepancies.
- Supported internal and external audits by providing necessary documentation and insights related to accounts receivable transactions and processes.
Accounting Specialist
The Journal News
White Plains, NY
10.2010 - 05.2018
- Managed accounting operations, overseeing accounting close, account reporting, and reconciliations to ensure financial integrity.
- Performed account reconciliations to ensure accuracy in financial reporting.
- Recorded credit memos and processed invoices for timely month-end reports, ensuring deadlines were met.
- Coordinated with clients and internal departments to resolve account discrepancies, improving accuracy of financial records.
- Initiated recovery process for overpayments, maintaining integrity of financial records.
- Performed research and due diligence to resolve issues in a timely manner
- Reached out to customers to verify information and follow up on issues
- Gathered information and entered data into computer system
- Focused on providing exceptional customer service to enhance client satisfaction.
- Coached, trained, and delegated tasks to 5 team members to meet specific department goals.
- Demonstrated expertise in resolving conflicts between team members and clients.
- Focused on achieving results through effective project management and teamwork.
- Demonstrated resourcefulness in finding solutions to challenges faced during tasks.
- Collaborated as an effective team player to achieve collective goals.
- Fluent in Spanish & English
- Microsoft Office
- Accounts Receivable
Education
Westchester Community College
Valhalla, NYSkills
- Accounts receivables processes
- Invoicing proficiency
- Credit and collections
- Cash application
- Billing
- Account reconciliation
- Dispute resolution
- Data management
- Deduction analysis
- VLOOKUP
- Pivot tables
- Power Bi
- BI dashboards
- MS Dynamics D365
- Sage 500
- Analytical
- Data validation
- Issue identification
- Reporting documentation
- Payment management
- Microsoft Office
- Attention to Detail
- Team collaboration
- Critical thinking
- Reporting documentation
- Data validation
- Deduction coding
Community Affiliations
Food Bank of Westchester, 2015, Active Member
Websites
Timeline
Deductions Analyst
Allstar Marketing Group LLC
12.2018 - Current
Accounts Receivable Analyst
Allstar Marketing Group
12.2018 - Current
Accounting Specialist
The Journal News
10.2010 - 05.2018
Westchester Community College