Results-oriented Operations Supervisor with expertise in inventory control, logistics, and team leadership in dynamic distribution settings. Skilled in optimizing warehouse operations, managing labor resources, and executing shipping, receiving, and customer service objectives. Drives KPI performance and enhances operational efficiency through strategic planning and process improvements while fostering a culture of safety and collaboration.
Overview
11
11
years of professional experience
Work History
OPERATIONS SUPERVISOR
DHL Supply Chain | Johnson Controls (JCI)
Lithia Springs, GA
02.2025 - Current
Lead, motivate, and develop a diverse team of frontline associates across warehouse operations.
Drove employee engagement by coaching, mentoring, providing performance feedback, and supporting career development.
Monitor operational KPIs and productivity metrics to identify trends and implement performance improvements.
Ensure compliance with company policies, safety regulations, and operational procedures.
Promote a culture of safety through regular observations, coaching, and corrective actions.
Analyzed operational performance and provided leadership with actionable reports, recommendations, and improvement strategies.
Fostered open communication and collaboration between leadership teams and associates to enhance operational effectiveness.
Coordinate staffing, workflow planning, and resource allocation to meet customer requirements and service expectations.
INVENTORY CONTROL SUPERVISOR
DHL Supply Chain | Nike
Memphis, TN
04.2022 - 02.2025
Supported stock control by monitoring inventory levels, completing audits and cycle counts, maintaining accuracy, and researching discrepancies.
Collaborated with departments on warehouse tasks, including receiving, storage, picking, packing, and shipping, to enhance inventory management and uphold safety standards.
Analyzed inventory data to identify trends and variances, contributing to improved operational insights.
Used warehouse management systems such as JDA and Manhattan to support daily inventory processes.
Completed periodic cycle counts and helped keep inventory records accurate.
Resolved inventory mismatches through thorough investigation, ensuring accuracy and reliability of stock records.
Inspected product quality for compliance with standards and proper storage to reduce damage.
Applied 3PL and supply chain knowledge to understand inventory flow within logistics operations.