Evonika Hayden
Houston,TX
Summary
Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Overview
9
9
years of professional experience
Work History
Prolific Logistics
Prolific Logics
Houston, TX
06.2022 - Current
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing [Task].
- Generated daily reports on inventory levels, order fulfillment status, shipment arrivals.
- Consistently met company and department objectives within budget and time constraints.
Customer Service Representative
Liveops
Houston, TX
05.2021 - 06.2022
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
- Led on- and off-site customer support teams across multiple time zones.
- Answered inbound calls, chats and emails to facilitate customer service.
Sales Associate
Office Depot Inc
Houston, TX
01.2015 - 05.2021
- Processed transactions using a point-of-sale system.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Tracked sales performance metrics to identify trends in the market place.
Education
High School Diploma -
Southwest Texas High School
San Marcos, TX05-2016
Skills
- Cost-Reduction Strategies
- Demand Forecasting
- Distribution Management
- Warehouse Management
- Skilled in Microsoft
- Strategic Initiatives
References
References available upon request.
Timeline
Prolific Logistics
Prolific Logics
06.2022 - Current
Customer Service Representative
Liveops
05.2021 - 06.2022
Sales Associate
Office Depot Inc
01.2015 - 05.2021
High School Diploma -
Southwest Texas High School
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