Hi, I’m
Evonne Arrieta
Medical Assistant
6738 Brampton Ave Rialto,CA
Team means ( together everyone achieves more)
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
12
years of professional experience
Work History
North Country Health CareBullhead City, AZ
Medical Assistant
06.2023 - 07.2023
Job overview
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Collected samples from patients for laboratory testing purposes.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
- Changed dressings on wounds to prevent infection and check for healing.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Processed orders for medical supplies and lab equipment.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Completed and submitted clinical documentation in accordance with agency guidelines.
- Positioned patients properly during examination or treatment for comfort and safety.
- Cleaned and sterilized instruments and disposed of contaminated supplies.
- Prepared treatment rooms for patient examinations.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Performed preliminary physical tests to accurately record results in patient history summary.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Incorporated outside records into charts and EHR.
San Bernardino County Department Of Public HealthSan Bernardino, CA
EHR Support Specialist Trainer
01.2017 - 06.2023
Job overview
- Developed and implemented training plans for EHR support specialist staff.
- Provided guidance on how to use and troubleshoot common EHR systems.
- Conducted workshops, webinars, and one-on-one sessions to train users on how to use the EHR system.
- Assisted in the coordination of software upgrades and new feature implementations.
- Identified areas of improvement within existing EHR processes and procedures.
- Created various user guides, manuals, and reference materials for EHR users.
- Resolved technical issues with EHR systems by providing customer service support to end-users.
- Reviewed current workflow processes in order to recommend changes that can increase efficiency when using an electronic health record system.
- Trained staff members on best practices when entering or retrieving information from an electronic health record system.
- Tested new features prior to their release into production environments in order to ensure quality control standards are met.
- Maintained accurate records pertaining to each individual training session conducted as part of a comprehensive onboarding process for new employees.
- Explained goals and expectations required of trainees.
- Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
- Evaluated modes of training delivery to optimize training effectiveness, training costs or environmental impacts.
County of San Bernardino Public HealthSan Bernardino, California
Care Assistant
11.2011 - 06.2023
Job overview
- Conduct patient intake, schedule arrangements, follow-up visits, examinations, and staff physicals, update records, and document appropriately
- Undertake outreach by getting in touch with patients and agencies, preparing the EHR and paperwork for patient visits, and checking patient prescriptions and test results with healthcare experts
- Assemble patients for examinations and treatments; stock supplies, clean and sterilize devices, administer screening tests such as vision and hearing, acquire specimens
- Facilitate scheduling, client attendance, and appointment and test compliance
- Offer customer service by registering patients upon arrival and processing daily checkouts, including cash, check, and credit transactions
- Identify patient needs, and assist patients with dressing, washing, eating, and drinking; involve patients in different leisure activities, and develop effective care plans for every patient
- Answer phones, make appointments, explain treatments to patients, and complete billing and patient paperwork
- Maintain patient files, execute administrative activities, coordinate insurance paperwork, assure accuracy in medical records, and control financial transactions by managing receivables and payable accounts.
Education
San Bernardino Adult Education, San Bernardino, California
Adult Education Program
San Bernardino Valley College, San Bernardino, California
Computers, Business, and General Education
Skadron College/NEC, San Bernardino, California
Medical Assistant Administrative and Clinical
University Overview
MA Certificate with Honors
Skills
- Computer Programs
- Public Health
- Healthcare
- EMR
- Calm and Level-Headed Under Duress
- Specimens Collection and Processing
- Multi-tasking
- Teamwork
- Patient Scheduling
- HIPAA Compliance
- Procedure Assistance
- Stocking Supplies
- EKG Set up and Monitoring
- Proper Sterilization Techniques
- Patient Assessments
- Compassionate
- Medical Terminology Knowledge
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Medical Assistant
North Country Health Care
06.2023 - 07.2023
EHR Support Specialist Trainer
San Bernardino County Department Of Public Health
01.2017 - 06.2023
Care Assistant
County of San Bernardino Public Health
11.2011 - 06.2023
San Bernardino Adult Education, San Bernardino, California
Adult Education Program
San Bernardino Valley College, San Bernardino, California
Computers, Business, and General Education
Skadron College/NEC, San Bernardino, California
Medical Assistant Administrative and Clinical
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