Evyn Szwejbka
Hampstead,NC
Summary
Skilled leader highly effective at training, team leadership and customer service. Enthusiastic about increasing business and maximizing customer satisfaction. Prepared for a new position with additional responsibility and the chance to grow as a manager.
Overview
4
4
years of professional experience
Work History
Deli Supervisor
Grand Canyon North Rim Lodge
Grand Canyon, Arizona
05.2024 - 10.2024
- Supervised and trained deli staff on customer service, food preparation, and safety protocols.
- Assisted customers with selecting products and answering questions about menu items.
- Maximized profits by controlling labor costs, waste reduction, and portion control initiatives.
- Resolved customer complaints in a timely manner while maintaining composure under pressure.
- Resolved conflicts between employees professionally while maintaining a positive work environment.
- Ensured compliance with health department regulations in all areas of the deli.
Barback
Hidden Ships Distillery
Surf City, NC
10.2023 - Current
- IN BETWEEN SEASONAL JOBS!
- Made syrups and juices to be ready for bartenders
- Poured beer and wine when needed
- Restocked ice and prepared garnishes for drinks.
- Stayed up-to-date with current drink recipes to provide accurate information about cocktails to guests.
- Served as cashier when necessary, handling payments accurately and efficiently.
Dining Room Attendant
Deer Valley Ski Resort
Park City, UT
11.2023 - 02.2024
- Cleared dirty dishes from tables after meals were finished.
- Provided menu information, answered questions, and made suggestions regarding food and beverage items.
- Set up dining areas with appropriate utensils, linens, condiments, napkins, and glassware.
Housekeeper
Yellowstone National Park Lodges-Xanterra
Yellowstone, MT
08.2023 - 09.2023
- Used cleaning chemicals following proper guidelines.
- Returned rooms to occupant-ready status to satisfy future guests.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Responded to requests from guests regarding housekeeping needs.
Banquet Server
YMCA Camp Sea Gull
Arapahoe, NC
05.2023 - 06.2023
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.
- Replenished buffet lines with fresh foods as needed.
Server
Riptide Rynos
Hampstead, NC
09.2022 - 05.2023
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Server
Crab Pot
Surf City, NC
08.2020 - 09.2022
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
Skills
- Employee Supervision
- Customer Service
- Staff Training
- Safe Food Handling
- Cash Handling
- POS operation
Timeline
Deli Supervisor
Grand Canyon North Rim Lodge
05.2024 - 10.2024
Dining Room Attendant
Deer Valley Ski Resort
11.2023 - 02.2024
Barback
Hidden Ships Distillery
10.2023 - Current
Housekeeper
Yellowstone National Park Lodges-Xanterra
08.2023 - 09.2023
Banquet Server
YMCA Camp Sea Gull
05.2023 - 06.2023
Server
Riptide Rynos
09.2022 - 05.2023
Server
Crab Pot
08.2020 - 09.2022
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