Evynn McComiskey
Woburn,MA
Summary
Customer-focused counter sales representative with proven productivity and efficient task completion. Specialized in inventory management, customer relationship building, and point of sale systems operation. Strong communication and problem-solving skills enhance service delivery in fast-paced environments. Background in counter sales and customer service contributes to team success through effective collaboration and product knowledge.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
Parts4Heating
Wilmington, Massachusetts
09.2025 - 03.2026
- Assisted customers with product inquiries and order placements.
- Resolved customer complaints through effective communication and problem-solving.
- Processed returns and exchanges according to company policies.
- Provided product knowledge support to help customers make informed choices.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Collected deposits or payments and arranged for billing.
- Supported sales team members to drive growth and development.
Counter Sales Representative
Ferguson
Wilmington, Massachusetts
05.2021 - 09.2025
- Assisted customers in selecting plumbing and HVAC products.
- Collaborated with team members to resolve customer inquiries promptly.
- Ensured a clean and organized sales floor for optimal customer experience.
- Trained new staff on product knowledge and sales techniques.
- Provided customers with product information and pricing details.
- Answered phone calls promptly and courteously to address customer inquiries or concerns.
- Greeted customers in a friendly and professional manner.
- Collaborated with other departments to ensure timely order fulfillment.
- Restocked shelves with new merchandise when needed.
- Assisted customers in selecting products based on their needs and preferences.
- Organized paperwork related to sales orders, invoices, delivery notes.
Floor Associate
TJ Maxx, TJX Companies
Woburn, MA
09.2018 - 01.2021
- Organized merchandise displays to enhance product visibility and attract customers.
- Managed inventory restocking, ensuring shelves remained fully stocked and accessible.
- Maintained cleanliness and orderliness of sales floor, creating a welcoming shopping environment.
- Restocked shelves as needed throughout the day.
- Adhered to all safety regulations when handling products and equipment.
- Used various chemicals and tools to repair damaged items.
Customer Service Cashier
Market Basket
Woburn, MA
08.2017 - 07.2018
- Maintain a clean and orderly work area during shifts.
- Communicate effectively with cashiers to streamline checkout process.
- Ensure compliance with store policies regarding food safety and hygiene.
- Greeted customers and provided assistance with bagging groceries.
- Retrieved carts from returns and parking lot.
- Cleaned up spills, collected trash and swept and mopped floors.
- Assisted customers with getting groceries loaded in vehicles.
- Received customer complaints and concerns courteously and followed up with appropriate action plan when necessary.
- Scanned items at the register, accepted payments, and gave change to customers.
Education
High School Diploma -
Woburn Memorial High School
Woburn, MA05-2020
Skills
- Product knowledge
- Sales techniques
- Order fulfillment
- Inventory management
- Customer relationship management
- Visual merchandising
- Payment processing
- Sales support
- Team collaboration
Timeline
Customer Service Representative
Parts4Heating
09.2025 - 03.2026
Counter Sales Representative
Ferguson
05.2021 - 09.2025
Floor Associate
TJ Maxx, TJX Companies
09.2018 - 01.2021
Customer Service Cashier
Market Basket
08.2017 - 07.2018
High School Diploma -
Woburn Memorial High School