Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Ewelina Bragiel

Little Falls,NJ

Summary

Organized and self-sufficient administrative professional with 7+ years of administrative/executive assistance experience. I bring experience in managing diverse responsibilities, including office management, executive support, human resources, event planning, and customer service. My meticulous attention to detail has earned me additional responsibilities, thanks to my proven ability to multitask, prioritize tasks, and see projects through to completion. I thrive in fast-paced, deadline-driven environments, where teamwork and effective communication are paramount. I am adept at solving problems creatively with teams to prevent escalations and ensure optimal client satisfaction.

Overview

10
10
years of professional experience

Work History

Operations Executive Assistant

Fidelis Care
01.2020 - 12.2023
  • Completed weekly ad hoc reports for Claims Analysis Tool and compiled weekly market updates for CEO.
  • Negotiated supplier discounts to improve bottom line.
  • Created tracker for incoming physical claims and distributed tracker on weekly basis to network department.
  • Created pivot tables and dashboards as requested.
  • Cleaned, manipulated, transformed, and updated data for Managed Care Dashboard; prepared report and shared it with stakeholders.
  • Communicated with provider vendors to gather weekly updates for 21st Century Enrollment Outreach report; updated report and submitted to NJDHS portal site to remain compliant with 21st Century Act.
  • Arranged travel, completed expense reports, managed calendar and event registration for CEO and VP of Operations.
  • Completed special projects or assignments as needed to meet initiatives and/or objectives of health plan.
  • Maintained/updated NJ market's organizational charts.
  • Scheduled, organized and prepared PowerPoint presentations for quarterly town hall meetings
  • Managed several vendor/membership invoices, coded, and submitted for payment.
  • Created purchase orders and requisitions.
  • Tended to urgent correspondence to facilitate communication or resolution.
  • Planned and coordinated off-site meetings/events, researched and selected vendors/venues, managed budgets, and developed event plans
  • Facilitated collaboration within team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.

Administrative Assistant

Fidelis Care
01.2016 - 12.2019
  • Answered incoming calls with upmost professionalism; assisted callers with issues or connected them to appropriate department for further assistance
  • Pre-screened callers for Medicaid and/or Medicare eligibility and passed leads to member relations department for enrollment
  • Coordinated office maintenance, ordered and maintained office supplies; developed and implemented office policies and procedures
  • Ordered company equipment, access badges and company IDs for new hires
  • Created first day experience for new hires, which included welcome packet, scheduled introductions with Compliance Officer and HR Business Partner
  • Handled new hire I9 form preparations, completions and submittals with supporting documents for employment verification
  • Assisted human resources department in scheduling candidates for interviews as well as entering job descriptions into Taleo
  • Maintained presentation of office lobby and managed conference room reservations.

Receptionist

Dr. Sylvia Coscia MD Office
12.2013 - 03.2015

Updated patients' personal and insurance information.

  • Managed high volume of calls, faxes and heavy patient traffic to highest standard.
  • Contacted patients with lab results after physician review.

Education

Bachelor's Degree - Public Health conc. Community Health Education

MONTCLAIR STATE UNIVERSITY
Montclair, New Jersey
05.2015

Skills

  • Office Management
  • Operational Excellence
  • Team Leadership
  • Customer Service
  • Facilities Management
  • Process Improvements
  • Budget Control
  • Purchasing and planning
  • Teamwork and Collaboration
  • Data Management
  • Schedule Management
  • Delegating Work

Accomplishments

Successfully planned and supervised NJ plan's mobile phone swap.

Languages

Polish
Native or Bilingual

Timeline

Operations Executive Assistant

Fidelis Care
01.2020 - 12.2023

Administrative Assistant

Fidelis Care
01.2016 - 12.2019

Receptionist

Dr. Sylvia Coscia MD Office
12.2013 - 03.2015

Bachelor's Degree - Public Health conc. Community Health Education

MONTCLAIR STATE UNIVERSITY
Ewelina Bragiel