Ewuketu Ethiopia Zekarias
Silver Spring,MD
Summary
- Vigilant and reliable Security Officer with 2 years of experience protecting property, assets, and people in crowded environments. Skilled in surveillance, incident response, and conflict resolution, with a strong commitment to safety and professionalism. Adept at working independently or as part of a team, and certified in First Aid/CPR.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Customer Service Manager
Shell Station
Silver Spring, Md
02.2025 - 08.2025
- Managed customer inquiries and provided accurate information about products.
- Trained staff on customer service protocols and best practices.
- Resolved customer complaints efficiently to ensure satisfaction.
Security Officer
Addis Ababa University
Addis, Ethiopia
09.2022 - 08.2023
- Monitored campus premises to ensure safety and security of students and staff.
- Conducted regular patrols to identify and address potential security issues.
- Responded promptly to incidents, maintaining order and reporting findings accurately.
Football Team Manager
South region state
Sod, Ethiopia
09.2020 - 07.2021
- Managed team schedules and logistics for practices and games.
- Coordinated communication between coaches, players, and support staff.
- Organized travel arrangements for out-of-town competitions and events.
Education
Digital Economics And Business - Business
Polytechnic University of Marche
Ancona, Italy 10.2023 - 05.2024
Information Science - Information Science
Addis Ababa University
Addis, Ethiopia 03.2021 - 09.2023
Voluntarily Security Officer - Security Training
Addis Ababa Unversty
09.2021 - 11.2022
Skills
- First aid and emergency response
- Observation skills
- Communication skills
- Physical fitness
- Problem solving and critical thinking skills
- Technical skills
- Customer service
- Complaint resolution
Timeline
Customer Service Manager
Shell Station
02.2025 - 08.2025
Digital Economics And Business - Business
Polytechnic University of Marche
10.2023 - 05.2024
Security Officer
Addis Ababa University
09.2022 - 08.2023
Voluntarily Security Officer - Security Training
Addis Ababa Unversty
09.2021 - 11.2022
Information Science - Information Science
Addis Ababa University
03.2021 - 09.2023
Football Team Manager
South region state
09.2020 - 07.2021