Exzarious Cobb
Pompano Beach,FL
Summary
A multifaceted server with 7+ years in artfully crafting individualized experiences for guests in varied dining environments, which include Fine dining, gastropub, and upscale casual. Extensively trained in restaurant operations, various serving styles, and familiar with various POS systems and Servsafe Certified, and willingness to take on multiple positions to better service guest and restaurant.
Overview
12
12
years of professional experience
Work History
Delivery Driver
Uber Eats
05.2022 - Current
- Maintained efficient route management while handling food, flexible shipments, and customized deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Server
Noa Café
04.2017 - 10.2019
- Proficiently manage tables while keeping an eye on food deliveries, seating loads, and customer service issues to inform management of problems
- Train new servers and floor staff on guest service expectations, safety procedures, proper food handling, and restaurant protocols
- Adapted to short staffing by managing up to 12 tables without compromising service quality.
- Anticipated guest needs and addressed all request immediately
Barista/Food Runner/ Server Assistant
The Dutch
11.2018 - 01.2019
- Crafted beverages with speed and accuracy, earning a 94% in customer satisfaction survey rating
- Studied and implemented different coffee drinks and brewing techniques, which increase revenue intake by 15%
Captain
Da Tang Unique
07.2016 - 02.2017
- Engaged and welcomed guests by providing them with an understanding of the menu and cultural eating styles
- Served Multiple guests simultaneously with full course meals, as well as monitoring meals coursed in family style and tasting menus
- Learned and applied new serving techniques that reflected the ambience and projected the image of the restaurant
- Server for banquet events, wine tastings, and private parties
Sortation Operative
Amazon
02.2016 - 01.2017
- Developed and implemented training programs to educate warehouse staff on new procedures, leading to a significant decrease in operational errors.
Processed over 500 orders per shift, demonstrating strong productivity and ability to handle high-volume workloads.
Collaborated with team members to optimize warehouse layout, resulting in a 15% increase in workflow efficiency and reduced retrieval times. - Performed routine audits of finished products to ensure adherence to quality benchmarks and rectify variances swiftly.
Server
Fort Lauderdale Yacht Club
10.2015 - 02.2016
- Engaged and greeted club members by their name and station, such Commodore, Ensign, etc
- Accurately recorded orders and partnered with team members to serve food and beverages that exceeded member expectations
- Server for banquet events, private parties, and regattas
Barista
The Miami Edition
10.2014 - 01.2015
- Trained with La Colombes in the establishment of coffee program
- Consistently gave friendly, well-balanced customer service in a high volume environment
- Implemented personalized techniques to increase effective and efficient customer service
Captain
Lorenzo
02.2013 - 09.2014
- Served multiple guests simultaneously with full course meals in a high volume, fine dining atmosphere
- Maintained strong working relationships with colleagues and patrons while consistently demonstrating wine knowledge and proper serving etiquette
- Day-to-day duties range from training all levels of servers, overseeing the proper order and flow of dishes, informing staff about specials and food that is sold out, and keeping the dining areas clean and organized
- In formal dining restaurants, a head waiter often takes the role of the host or hostess and seats guests upon arrival
- Employee of the Month twice
Skills
- Time management
- Positive attitude
- Teamwork and collaboration
- Customer service
- Complex Problem-solving
- Dependable and reliable
- Adaptability and flexibility
- Order picking and processing
- Attention to detail
- Loading and unloading
Awards
Employee of the Month, 2
Timeline
Delivery Driver
Uber Eats
05.2022 - Current
Barista/Food Runner/ Server Assistant
The Dutch
11.2018 - 01.2019
Server
Noa Café
04.2017 - 10.2019
Captain
Da Tang Unique
07.2016 - 02.2017
Sortation Operative
Amazon
02.2016 - 01.2017
Server
Fort Lauderdale Yacht Club
10.2015 - 02.2016
Barista
The Miami Edition
10.2014 - 01.2015
Captain
Lorenzo
02.2013 - 09.2014
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