Diligent Operations Lead with Number years of experience and robust background in Industry. Exceptional talents for strategic planning, negotiation and procedure development. Dedicated to generating revenue by coaching staff members on lead development strategies.
Hi, I’m
Exzavain Gray
Decatur,GA
Summary
Overview
15
years of professional experience
Work History
MCF Environmental Services Ellenwood Ga
Operations Head
02.2020 - Current
Job overview
- Streamlined operations by implementing efficient processes and policies, resulting in improved productivity and reduced costs.
- Led cross-functional teams to successfully execute complex projects on time and within budget constraints.
- Developed strategic plans for business growth, enabling the company to expand its market share and increase revenue.
- Managed financial resources with a focus on cost control, leading to significant savings without compromising service quality.
Curtis Bay Energy Atlanta,Ga
Operations Lead
06.2011 - 07.2021
Job overview
- Enhanced team productivity by providing ongoing training and development opportunities.
- Managed daily operations, ensuring timely delivery of high-quality products and services to clients.
- Ensured strict compliance with industry regulations, maintaining up-to-date knowledge of relevant guidelines and best practices.
Gate GourmetAtlanta, Ga
Customer Service Representative
11.2008 - 11.2011
Job overview
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Education
Tucker High SchoolTucker, GA
High School Diploma
05.2003
University Overview
Skills
- Total Quality Management
- Emergency Planning
- Production Planning
- CSS
Accomplishments
Accomplishments
Trained staff on developing communication skills
Overcame hardships of hostile operations
Completed various training programs in different operational programs
Timeline
Operations Head
MCF Environmental Services
02.2020 - Current
Operations Lead
Curtis Bay Energy
06.2011 - 07.2021
Customer Service Representative
Gate Gourmet
11.2008 - 11.2011
Tucker High School
High School Diploma