Eyad Hamdan
Winter Park,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Supervisor
Metropolis
Orlando, FL
10.2023 - Current
- Monitored employee productivity to provide constructive feedback and coaching.
- Responded to customer questions regarding products, prices and availability.
- Managed VIP arrivals and departures with smooth and professional approach.
Manager
Airport towing
Orlando, FL
02.2015 - 09.2023
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.
- Developed relationships with potential buyers through phone calls and emails.
Service Valet
Orlando Health
Orlando, FL
01.2013 - 01.2015
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Greeted guests and answered questions about valet service, directions and local attractions.
- Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
Skills
- Operations Management
- Staff Management
- Consultative Sales
- Superior communication skills
- Relationship Building
Timeline
Supervisor
Metropolis
10.2023 - Current
Manager
Airport towing
02.2015 - 09.2023
Service Valet
Orlando Health
01.2013 - 01.2015
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