EYAL BEN-ARI

• Led the design and implementation of next-gen Physical Security Incident Management solutions for enterprise clients, ensuring robust security across diverse industries.
• Managed customer engagement throughout the lifecycle, from pre-sales to post-deployment, offering tailored solutions for long-term relationships.
• Standardized an incident management platform using best practices, customer feedback, and scalability, adapting it for sectors like transportation, aviation, government, smart cities, education, and finance.
• Delivered a unified platform that streamlined security, operations, maintenance, and public notifications, driving digital transformation across multiple domains.
• Optimized configuration and deployment processes, cutting configuration time by 75% and improving solution delivery efficiency.
• Designed data-driven automation to reduce false alerts, improve event handling efficiency by 50%, and increase client ROI.
• Developed dashboards to provide management with actionable insights into key trends, KPIs, and daily operations for data-driven decision-making.
• Led integration of security, safety, Access control, Video, IOT, smart city , asset management, CRM, SCADA, GIS, IOT,CAD (Computer Aided Dispatch) systems. and other systems to connect and deliver business related data.
• Designed and normalized big data solutions, defining data structures and processing for optimized visualization and dashboard loading.

• Designed and delivered innovative Physical Security Management solutions, improving situational awareness, response times, and safety for global clients, including the Tel-Aviv Light Rail Red Line.
• Led cross-functional teams in large-scale system integrations and technology deployments, meeting all requirements for U.S. airports.
• Consulted with clients and teams on best practices for security solution design, configuration, and deployment, optimizing outcomes and ensuring high customer satisfaction.
• Provided global solution support to sales teams across the Americas, EMEA, and India, ensuring customer requirements were met through creative problem-solving and alignment with technical constraints.
• Led proof of concepts and pilots, collaborating with internal and external stakeholders to align with customer business and technical needs.
• Developed and implemented Salesforce and Clarizen solutions to streamline customer requirement translations, automate pricing estimates, and improve delivery accuracy.
• Delivered presentations and solution overviews to stakeholders, aligning on project scope, objectives, and technical strategies.
• Collaborated with stakeholders to document business, functional, and technical requirements, preparing Statements of Work (SOW) and ensuring smooth cross-functional communication.
• Provided specifications and analysis for cloud and virtualization deployments on VMware and AWS, optimizing performance based on load, stress, and connectivity factors.
• Created data visualizations using Qlik and MS SQL to present insights and anomaly data, enabling informed decision-making.

• Delivered integrated global solutions for security, safety, and operations management, supporting Fortune 500 companies, government agencies, and large transportation authorities.
• Collaborated with internal teams (R&D, sales, product, project management) to define business needs and customize solutions, resulting in high customer satisfaction and repeat business.
• Led business and technical consulting sessions to ensure optimal deployment of security management technologies in complex environments.

• Delivered comprehensive security, safety, and operational solutions to clients, facilitating customer product adoption and guiding businesses through complex implementations
• Managed customer relationships, ensuring smooth transitions and project success, by leveraging a deep understanding of client challenges and recommending industry best practices for Airports, Transit authorities, government agencies, and financial institutes

• Served as a trusted advisor, delivering solutions to enhance operational efficiency, business performance, and compliance for transportation agencies, high-security environments, and commercial organizations. Ensuring successful adoption and customer satisfaction.

Responsible for Management of multi-disciplinary technological training of over 700 trainees in a technological unit

• Designed and implemented critical technology systems for high-stakes, national security projects, ensuring system integrity and compliance with rigorous security standards