EYAMIN EVNAY PAYEL
Queens,NY
Overview
1
1
year of professional experience
Work History
Concierge Team Member
Sky Luxury Building
New York, NY
01.2025 - Current
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Spoke with patrons to make conversation, answer questions or to respond to complaints.
- Resolved customer complaints promptly and efficiently.
Restaurant Server
Mezban
Queens, NY
07.2024 - 12.2024
- Responded to customer inquiries about menu items or services offered by the restaurant.
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Executed end-of-meal transactions seamlessly.
Education
High School Diploma -
Haziginj Degree College
Dhaka, Bangladesh 02-2022
Skills
- Salesmanship
- Resourceful thinking
- Exceptional communication
- Maintaining composure
- Multitasking proficiency
- Initiative-taking
- Guest relations
- Guest reservation management
- Strong work ethic
Languages
English
Professional
Bengali
Native/ Bilingual
Hindi
Full Professional
Spanish
Elementary
Affiliations
- Customer Service Experience – If you've worked in a role that involved helping people, mention it.
- Cash Handling – Experience with POS systems or handling money.
- Food Preparation – Any experience in a kitchen, even at home or in a volunteer role.
- Cleaning & Maintenance – Keeping areas clean and organized.
Timeline
Concierge Team Member
Sky Luxury Building
01.2025 - Current
Restaurant Server
Mezban
07.2024 - 12.2024
High School Diploma -
Haziginj Degree College