Summary
Overview
Work History
Education
Timeline
Generic

Eyannisi Pedraza

Brooklyn

Summary

Dependable customer service oriented professional with 5+ years of experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

6
6
years of professional experience

Work History

Retail Sales Associate

Soccer Post
02.2024 - 06.2024
  • Developed strong product knowledge, enabling effective communication with customers about features and benefits of various footwear options.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly, resulting in repeat business.
  • Handled returns and exchanges professionally while adhering to company policies and maintaining customer satisfaction.
  • Collaborated with team members to achieve monthly sales targets, fostering a positive working atmosphere.
  • Exceeded daily personal sales goals by engaging potential buyers on the sales floor and offering tailored recommendations based on individual needs.
  • Assisted in inventory management tasks, ensuring accurate stock levels for efficient store operations.

Retail Associate

Nolitamarket.nyc
02.2023 - 01.2024
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Front Desk Receptionist

Hudson River Radiology
03.2020 - 12.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Developed strong working relationships with team members, fostering a positive work environment.

Floor Sales Associate

Bath and Body Works
01.2018 - 03.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Education

High School Diploma -

Union City High School
06.2020

Timeline

Retail Sales Associate

Soccer Post
02.2024 - 06.2024

Retail Associate

Nolitamarket.nyc
02.2023 - 01.2024

Front Desk Receptionist

Hudson River Radiology
03.2020 - 12.2022

Floor Sales Associate

Bath and Body Works
01.2018 - 03.2020

High School Diploma -

Union City High School

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Eyannisi Pedraza