Eydi Rivero Moreno
Miami
Summary
Energetic Bottle Server known for high productivity and efficiency in task completion. Possess specialized skills in customer service, sales techniques, and inventory management. Excel in communication, teamwork, and adaptability, leveraging these soft skills to enhance guest experiences and achieve operational goals.
Overview
4
4
years of professional experience
2022
2022
years of post-secondary education
Work History
Bottle Server
809 Loungue
Tampa
05.2025 - 12.2025
- Served beverages efficiently to enhance guest experience in a high-energy lounge.
- Engaged with guests to provide excellent customer service and address inquiries.
- Implemented upselling techniques to maximize revenue.
Bottle Server
Mamajuana Cafe
Tampa
02.2024 - 03.2025
- Assisted in setup and breakdown of tables for special events and gatherings.
- Managed cash transactions accurately during busy service periods.
- Greeted customers, provided menus and answered questions about menu items.
- Suggested cocktail choices based on customer preference, daily specials, and inventory availability.
- Collaborated with bartenders to ensure timely drink preparation and delivery.
Bottle Server
La Pequena Colombia
Tampa
11.2021 - 12.2023
- Provided excellent customer service by anticipating guest needs and responding promptly to requests.
- Greeted customers, provided menus and answered questions about menu items.
- Calculated charges, issued table checks, and collected payments from customers.
- Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
- Served cocktails, beverages, and selected dishes promptly and accurately.
- Ensured compliance with all legal requirements regarding alcohol service.
- Managed multiple tables simultaneously while maintaining high-quality service.
- Processed payments and transactions using POS system with accuracy.
- Trained new employees to perform duties.
Education
Leto High School
Tampa, FloridaSkills
- Beverage service
- Cash handling
- POS operation
- Strong verbal communication
- Client / Vendor Relations
- Time management
- Market analysis
Languages
English
Professional
Spanish
Professional
Timeline
Bottle Server
809 Loungue
05.2025 - 12.2025
Bottle Server
Mamajuana Cafe
02.2024 - 03.2025
Bottle Server
La Pequena Colombia
11.2021 - 12.2023
Leto High School