Summary
Work History
Education
Skills
Timeline
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Eyerusalem Abebe

Atlanta,GA

Summary

Compassionate caregiver with a proven track record at M&S Home Care, enhancing clients' independence and quality of life. Skilled in multitasking and problem-solving, I foster strong relationships while maintaining high cleanliness standards. Recognized for resolving customer concerns effectively as a cashier at Marshalls, ensuring exceptional service and loyalty.

Work History

Caregiver

M&S Home Care
2022 - 2025
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Customer Service Cashier

Marshalls
2014 - 2019
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Met customer service goals and exceeded customer expectations.

Education

Adis Ketema
Ethiopia

Skills

  • Respectful and compassionate
  • Dependable and responsible
  • Multitasking and organization
  • Housekeeping
  • Relationship building
  • Team collaboration
  • Time management
  • Problem-solving

Timeline

Caregiver

M&S Home Care
2022 - 2025

Customer Service Cashier

Marshalls
2014 - 2019

Adis Ketema