Eyerusalem Halle
Centennial,Colorado
Summary
As a results-driven Business Intelligence Analyst at Oasis Personal Care Providers, I leveraged SQL programming and advanced data analysis to enhance business efficiency, evidenced by a streamlined self-service reporting platform. My expertise in database management and knack for identifying customer needs significantly contributed to project successes, showcasing both technical prowess and customer-centric soft skills.
Overview
7
7
years of professional experience
Work History
Business Intelligence Analyst
Oasis Personal Care Providers
Aurora, Colorado
02.2018 - 05.2024
- Developed complex SQL queries to extract and analyze data from multiple sources.
- Prepared presentations summarizing findings from data analysis projects.
- Maintained documentation for all changes made to Business Intelligence systems.
- Conducted data analysis, created reports and dashboards using Tableau and Power BI.
- Identified needs of customers promptly and efficiently.
- Assisted with the design and implementation of a self-service reporting platform.
- Worked with teams to build self-service reports and establish automated processes for large-scale data analyses.
Manager/Owner
Own Business
Aurora, Colorado
03.2018 - Current
- Resolved customer complaints in a timely manner.
- Analyzed performance data to identify areas of improvement and develop strategies for increasing efficiency.
- Developed and implemented strategic plans to increase business growth.
- Prepared staff work schedules and assigned team members to specific duties.
- Managed sales presentations to promote product and brand benefits.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
Education
Verified Certificate - Information Technology
Harvard University
Cambridge, MA11-2024
Bachelor of Arts - Business Administration And Management
Hawassa University
Hawassa, Ethiopia03-2008
Skills
- Business efficiency improvement
- Data analysis
- Advanced Excel
- Database management
- Business analysis
- SQL programming
Timeline
Manager/Owner
Own Business
03.2018 - Current
Business Intelligence Analyst
Oasis Personal Care Providers
02.2018 - 05.2024
Verified Certificate - Information Technology
Harvard University
Bachelor of Arts - Business Administration And Management
Hawassa University
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